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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Days of the Week in List View

We'd like to see the day of the week next to the due date in the list view. Right now, I can see if a step or task is due on, say, the 15th. But I still have to go to the calendar to know that is Wednesday.
about 2 years ago in Content Marketing / Plan 0 Future consideration

Dismiss notifications automatically

As a CMS user I want my notifications to be removed once they have been marked as read or after a certain length of time left unread So that I can clear my workspace to work more efficiently and without unnecessary distraction. the outcome is th...
over 4 years ago in Content Management / Collaboration & Approval 0 Future consideration

Approvals for multiple sites - show items for current site

As an approver on multiple sites/domains I want my tasks pane to display items relating to the current site I am logged into So that our access integration system doesn't log me out/in to the new domain when I select a new item which has been bu...
over 4 years ago in Content Management / Collaboration & Approval 0 Future consideration

Task Complete Notification/Celebration

Just an idea - it would be nice to have a special notification when a project closes so we can celebrate a little. More often than not the project just end very dryly. It would be so motivating if the team could get a little accolade.
about 2 years ago in Content Marketing / Notifications 0 Future consideration

Select Tasks from Template Before Creating Campaign

Currently, when our team uses a campaign template, they don't always need all tasks included in the campaign. Because they don't have the ability to select specific tasks within the template, they create the new campaign and then delete the tasks ...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Team Dropdown in Share Modal

When using the share modal, I can search for teams to add, but I'd prefer a picklist instead. I can't always remember the names of the teams we've created, but I could pick one out from a list if presented to me.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Hyperlink Logo on Brand Login Page

Can a provision be made (such as accepting a URL along with a logo) on the "Organization" page in such a way that, on our custom login page, when our logo is clicked, it will take us to our site?
about 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Add Preview Image/Thumbnail .zip Files

Can we add a thumbnail or preview for .zip files? The current visual doesn't give any insight into what's inside.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Clinets request a way to differentiate experiment state (active, paused, archived, invalid)

This has been requested via FS swift-sdk github issues (https://github.com/optimizely/swift-sdk/issues/291) Currently SDK provides an error experimentKeyInvalid which says "Experiment key ((key)) is not in datafile. It is either invalid, paused, o...
about 2 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Preview Image for Twitter Posts

Does Welcome plan to incorporate the preview image function for Twitter posts? Currently, the right hand side preview pane in publishing tab for the Twitter widget currently does not expand to show the thumbnail preview of the URL that is pasted.
about 2 years ago in Content Marketing / Integrations 0 Future consideration