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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Forms should be able to show blocks on-page after a form submission

When configuring a Form in the CMS, the "Display message after form submission" rich text area allows blocks and other content items to be added. However when a Frontend user has submitted the form, the blocks will not render in the rich text area...
over 1 year ago in Content Management / Forms 0 Future consideration

Simplify the process of adding domains

As a owner of multiple sites on the same DXP i would like a simpler way to add domains to our DXP. The process of mailing back and forth with the support doesnt feel like a modern solution.I would like a way where i can add the domain via the mana...
almost 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 3 Future consideration

Incorporate the use of same meaning words (synonyms) for the Library search

Please update search within the Library to return images where the keywords are similar to what is entered. Our employees are searching the Library for words which are similar to, but do not exactly match which has been added as metadata through t...
about 1 year ago in Content Marketing / DAM/Library 0

Allow to create blocks as a children of Product/Category pages

As an Catalog editor I want to be able to create blocks with option known from CMS - For this page. Reproduction steps: I have my Product page that inherits from ProductContent I add a property of ContentArea type to that page On ContentArea contr...
5 months ago in Customized Commerce / Catalogs 0

Categorical facets for integer values

When querying facets for e.g. the integer ContentLink.ID I would like the option to get a categorical facet i.e. 1 facet for every unique ID value, similar to how string facets work, rather than the current behavior of always returning range facets.
9 months ago in Optimizely Graph 1 Shipped
5 MERGED

Ability to Discount a Portion of an Order

Merged
Currently the way promo codes work, you cannot exceed the highest threshold tied to the promo. For example, if I have a promo code saying to give a 5% discount on a $5,000 order, if a customer has $6,000 in their cart and try to use the promo code...
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 0 Gathering interest

Please support ANY authenticator app for login (not just Okta)

Please support any authenticator app for login - Forcing people into a Okta lock-in is a big no-go and shines really bad on you as a tech company
5 months ago in User Management 1

Update the "Device" audience condition to either work with iPads or accurately reflect that iPads cannot be targeted using the "Device" audience condition.

Issue As an experiment engineer, I constantly need to explain that even though Optimizely offers an out-of-the-box solution to create audience conditions that would either include or exclude iPads in experiments, creating an audience condition usi...
over 1 year ago in Web Experimentation / Targeting 1 Future consideration

Full Project View

Allow for a full list view of all project details, including tasks and workflow steps. It's hard to review all the work needed for a project when having to flip between each task to see the workflow steps. Something like this: Task 1 Start Date En...
over 1 year ago in Content Management / Reporting 0

Need to be able to Save a Brief without Completing It

We need the ability to save a brief without completing it and completing all of the required fields. We have multiple use cases where this would be helpful: 1) We have a traffic manager who will be creating tasks based off of work requests, and th...