Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Data Platform App

Showing 41

Add hover over to see full segment or campaign name

It's not possible to see the full segment or campaign name when editing either if the name is very long. Add hover over to see full segment/campaign name.
over 1 year ago in Data Platform App 0

General campaign feedback

Add a "complete" status to campaigns. It's confusing to see a status of running when the campaign has been completed. Allow the option to run a recurring or triggered sync on demand for testing Allow a view only option on the campaign. It's a prob...
over 1 year ago in Data Platform App 0

Ability to download user accounts and roles.

Please provide the ability to download a list of user accounts with roles - either all users in all accounts or users in one or more accounts.
over 1 year ago in Data Platform App 0

Option to disable users

Provide option to disable users rather than having to delete them.
over 1 year ago in Data Platform App 0

ODP New Integration Requires Primary Key to be Email Address for SFMC

ODP made some updates to their SFMC segment sync app whereby designating email as a primary key is required. This is an issue for existing SFMC data extensions that do not use email address as primary key. We are requesting that ODP invesigates an...
over 1 year ago in Data Platform App 0

MuleSoft Anypoint API Connector / Integration would be helpful

Most enterprise customers use an API layer to connect to many cloud and on-prem systems rather than direct. Having a connector to MuleSoft AnyPoint would be very valuable
over 1 year ago in Data Platform App 0

Audit log functionality for user roles (& PII viewer enablement)

Have an audit log report for user roles (permisison changes and teh admin responsible for the change) and allow for us to report when 'PII viewer' has been turned on/off for a certain user. We would like to see when 'PII Viewer' permissions are gr...
over 1 year ago in Data Platform App 0 Already exists

Please add the Total Count for Graph QL Events Pagination

The TotalCount for Graph QL Events pagination is always null. Was told because this was not supported. Please support it.
about 2 years ago in Data Platform App 1

New feature request: capture non UTM parameters in Idio report to track campaign and mediums

We were told that only utm_campaign is captured in Referring Campaign and utm_medium is for Refereeing Mediums. We do not use Google Analytics (UTM parameters) for tracking, so we cannot analyze campaign/medium data within Idio report. Please add ...
over 2 years ago in Data Platform App 0

Ability to restore deleted segments, campaigns and reports

Provide the ability to restore deleted segments, campaigns and reports.
over 1 year ago in Data Platform App 0