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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

Showing 526 of 1913

Include "Canceled" as a progress level for a task

We have some tasks that are started but then not needed anymore and we'd like to keep a record of those tasks. We'd like a "Canceled" designation for a Task. Right now we only have "In Progress" or "Complete"
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Bulk Reassign Step/Task/Campaign Ownership

For cases when someone goes on leave or even leaves the organization, we'd like the ability to quick re-assign all work from one person to another. Today, there's no way to do this unless you manually open each CMP object, which is too time-consum...
almost 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Configuration Change History

We need to be able to view a changelog of admin settings in the platform for audit purposes. For example, we need to know who changed workflow settings, when, the before/after, etc. We would need this for all types of admin functions - user manage...
almost 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

GraphQL api

We're looking at integrating some data from CMP into other systems (like our optimizely.com CMS instance and PowerBI) and if we need to pull that information now, the "campaign" object in the API is pretty rigid (I can't ask for fields for instanc...
about 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Apply Workflow Step Changes to Existing Tasks

When updating a workflow's steps, there is currently no option to apply those changes to existing tasks. We would like the option to update existing tasks as our process changes. (As you can do today when making edits to workflow template fields.)
about 2 years ago in Content Marketing / Settings + Configuration 1 Future consideration

Add Asset to Multiple Folders

We often build folders for specific regions, verticals, etc. and it would be nice to allow a single asset to be in multiple folders at once. Additionally, it would be great if we could push them to those folders from within the task!
over 2 years ago in Content Marketing / DAM/Library 2 Future consideration

All Steps in List View

Currently in the List View, we can only retrieve the "current step Name", would it be possible to retrieve all step names into the List view?
over 2 years ago in Content Marketing / Plan 0 Future consideration

Object Custom Statuses

We would like to be able to set custom statuses for work requests and tasks in particular. We would like to be able to indicate things like "in design" or "awaiting feedback" to make it clear to collaborators where we are in the process. (Not all ...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

Email notification customization

We would like to be able to customize the information sent out in Welcome notification emails. he important information does not show up until the end of the subject and it would be quicker for someone to understand the action that needs to be tak...

There isn’t any visual hierarchy in the workflow -- we would like to color code

There isn’t any visual hierarchy in the workflow. You have to open up a task to see if there is a sub-task to get any kind of hierarchy. If tasks were color colored, or something else it would be easier to read and understand what it what. It’s mo...