Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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View all tasks selected in the tasks pane.

As an approver I want to be able to view all tasks selected within the tasks pane So that I am able to see all items that need my attention. The outcome is When a status is selected within the Tasks pane all items currently in that status should...
about 4 years ago in Content Management / Collaboration & Approval 0 Future consideration

Support for mobile devices/adaptive ui for feature experimentation

Currently only the latest version of the Desktop Chrome browser is supported for building experiments and campaigns within the Optimizely Experimentation app. But this is a limitation, as sometimes you need to configure feature flags on the go thr...
over 1 year ago in Feature Experimentation / Experiment Authoring 1 Future consideration

Change completed date

I have an article that I published that I forgot to check off the final step and now it won't let me change the publishing date to reflect the actual publishing date.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Optimizely should use standard v3 Nuget feed.

We raised a support ticket regarding Optimizely Nuget feed v2 not being compatible with Artifactory which support the industry standard v3 feed by default. Our use case was explained that for security reasons we cannot download new nuget packages ...
almost 3 years ago in Feature Experimentation 1 Future consideration

DAM connector for CMS loses place when signing in

When you need to reauthenticate or sign in for the first time using the connector, it does not bring you back to the 'choose a file' screen. So you need to close that window and open it again from CMS
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

DAM CMS connector allows you to select any type of content when it shouldnt

In an "image" area or any other restricted area in the CMS, there are validation rules in the CMS to make sure you can only upload a particular type of asset. With the CMP dam connector, even though it opens the 'choose a file' window with just im...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Digital Whiteboard feature

Content production is hard work; teams must work together to align resources to support the best ideas. Beyond task assignments and meetings, teams need collaboration that feels real and facilitates true collaboration. My feature request is simila...
over 1 year ago in Content Marketing / Plan 0 Future consideration

Support for Static IP address

When we (as an Optimizely DXP customer) expose APIs for partner vendors to invoke, including the Optimizely DXP, we need to ensure that we meet The Group’s security standards and one of the many facets to this is IP whitelisting. This means we don...
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Request for low level api method to manually update datafile in javascript/react sdk

Currently, developers can't manually update datafiles. They can only configure time intervals on how often the SDK will refresh the datafile itself. Some feel this is very limiting and I need more control over datafile updates. Request to implemen...
over 1 year ago in Feature Experimentation / Feature Flagging Workflows 1 Future consideration

Open PPT in App instead of Web

I was wondering if there was a way to have the option to open PPT in the app version instead of the web version, since the capabilities of the web version aren't as great compared to app version.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration