Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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View all tasks selected in the tasks pane.

As an approver I want to be able to view all tasks selected within the tasks pane So that I am able to see all items that need my attention. The outcome is When a status is selected within the Tasks pane all items currently in that status should...
over 4 years ago in Content Management / Collaboration & Approval 0 Future consideration

Share Saved Views with Another User/Team

Today, I can only either keep my saved views to myself or make them public for the whole instnace to see. But I'd like to be able to create a saved view and then share it with either a few other users or with my whole team, just like you can share...
about 3 years ago in Content Marketing / Plan 0 Future consideration

Show Unique Visitors for Each Source under the 'Channels' Tab of the Analytics Module

We would like to showcase unique visitors for each recorded source under the different channel categories.
about 3 years ago in Content Marketing / Analytics 0 Future consideration

Enable in-app request permission notifications

Currently, Request Permission notifications are only sent via email, and we don`t get in-app notifications. It would be great if we could turn on in-app notifications for such requests.
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Add option to control JPG quality when uploading an image (currently it auto-compresses JPGs)

From the customer: I just noticed that when I upload a JPG image in an "Image upload" field in an extension, the image gets re-compressed (optimized). This is a great feature, but I would like to know is there a way to switch that off / circumvent...
over 1 year ago in Web Experimentation / Other / Project / Account Configuration / Settings 0 Future consideration

Manually Complete Campaigns

Similar to how you can manually complete a task when not all steps are completed, we would like to be able to manually complete a campaign in which not all tasks are completed. There are times when we simply need to clean things up quickly, and th...
about 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Allow content tracking without pixels

Right now the process for tracking content in CMP is: Make sure the site is running the js snippet Add a publishing channel For each article, structured content or omnichannel content: Publish with the tracking pixel This last part seems unnecessa...
over 1 year ago in Content Marketing / Analytics / Integrations 0 Future consideration

Remove the need for a 'dummy' publishing step

When importing content into CMP (creating a bunch of articles), a publishing channel is needed. As far as we've been informed, although you can create and publish content just fine, you need to have this publishing channel attached, even if it's a...
over 1 year ago in Content Marketing / Analytics 0 Future consideration

Allow multiple content pieces to be published per task

Now that more and more types of content are coming to CMP, we have some tasks that have multiple pieces of content that need to be published. Currently, only one 'primary' article is allowed to be published, and we'd love an option to remove that ...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Automate Site Restarts

Currently the only way to restart and environment is via the PaaS portal. It would be nice to be able to automate a restart as the last step of a deployment pipeline from for instance Azure Devops. Perhaps this feature could be added to the EpiClo...
about 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration