Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Allow content tracking without pixels

Right now the process for tracking content in CMP is: Make sure the site is running the js snippet Add a publishing channel For each article, structured content or omnichannel content: Publish with the tracking pixel This last part seems unnecessa...
about 1 year ago in Content Marketing / Analytics / Integrations 0 Future consideration

Remove the need for a 'dummy' publishing step

When importing content into CMP (creating a bunch of articles), a publishing channel is needed. As far as we've been informed, although you can create and publish content just fine, you need to have this publishing channel attached, even if it's a...
about 1 year ago in Content Marketing / Analytics 0 Future consideration

Allow multiple content pieces to be published per task

Now that more and more types of content are coming to CMP, we have some tasks that have multiple pieces of content that need to be published. Currently, only one 'primary' article is allowed to be published, and we'd love an option to remove that ...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Improved Calendar on Step Due Dates

When changing the dates for the step due date - the entry space to input the dates has a specific abbreviation system and the calendar doesn’t scroll making it difficult to change to far apart dates.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add campaign completion percentage as column (data in CSV)

When hovering over the Campaign status on the List view and the Timeline, you are able to see a completion percentage for the Campaign. When you download this report as a CSV you can’t see the percentage. Would it be possible to see the Campaign c...
about 1 year ago in Content Marketing / Plan 0 Future consideration

Allow briefs and content to roll up and down across the parent campaign and child campaigns

I want my parent campaign brief and content to roll across all subcampaigns and tasks, and any content created in subcampaigns and tasks to roll up to the parent content tab.
about 1 year ago in Content Marketing 0 Future consideration

Better proofing interface

Need distinct buttons that allow actions to be taken on a proof, beyond markup (e.g., approved, approved with changes, share, etc.)
about 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Request submission automation

Allow requests to be submitted and advanced without mutliple "acceptance" actions, i.e., automate this part of the submission while retaining the form details, and assign a workflow to the intake directly.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Ability to hide edit option for Library role users

Please provide Admins with the ability to hide the EDIT request option for users in the Library role (e.g., "Hide edit request"). Our Library role users (over 1,000) will never be given the ability to EDIT an image. The appearance of the Edit opti...
about 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Budgeting Breakdown Reporting

We use the budgeting feature for all of our campaigns, and we would like to be able to report on budget across all campaigns, but broken down by sub-campaigns (in addition to tasks).
over 2 years ago in Content Marketing / Miscellaneous 0 Future consideration