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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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Use Content Proofing for CMS Pages

When reviewing content in a task, digital marketing teams regularly use the Content Proofing feature to leave comments directly on the asset being reviewed. This isn't available for CMS pages and the comments on tasks aren't linked to the page bei...
about 1 year ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Create a copy of an existing CMS page

We'd like to be able to select an existing page to use as the basis for a new page which we'll then edit and approve in CMP. Our team uses existing pages in CMS when possible to save time while creating new content. This reduces the time to produc...
about 1 year ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Ability to respond with reactions e.g. thumbs up in comments

My team is very used to being able to give a thumbs up in response to a request or question. We'd love to see reactions as options for replying in comments.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

View Field Usage

Sometimes, when I make edits to fields or want to remove them, I would need to adjust logic on templates, routing rules, etc. It would be great if we could have a column in the fields area that would note where the field is in use across templates...
over 2 years ago in Content Marketing / Settings + Configuration 0 Planned

Allow to add Content in a fixed workflow even when not assigned to the current step

Since the publishing process is not always linear and the assets in Content tab need to be updated also by users not assigned to the current step, it would be very helpful to enable to do so. At the moment, not assigned users see the "Add asset" o...
about 1 year ago in Content Marketing 1 Will not implement

Ability to write fraction with the horizontal line between two values

We'd like to write fractions in the text editor in the attached file format. But in our text editor, it's not possible to write format using the horizontal line between two values. At the moment they use the versions of the formula you have "y=k/x...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Include Campaign Template Tasks in 'Related' Activities on Work Request

When a work request is accepted and a campaign is created from a template, so are a lot of other tasks. We'd like to see those tasks as part of the "related" section, since they were all created at once from the work request.
over 2 years ago in Content Marketing / Requests 0 Future consideration

Sort All Columns in Plan Module

I really need to be able to sort ANY column in List View. Right now, only a few are sortable, which means I have to export the view and then sort in Excel if I want to arrange my data. It's frustrating and time consuming to have to leave the platf...
over 2 years ago in Content Marketing / Plan 0 Future consideration

Ability to customize the board view.

Additional features such as- Reduce task card size Add more columns ((Backlog, Pending/On-Hold/Waiting for Approval, Blocked) Full Screen view (for better daily scrums) would make the board view simpler & detailed to reduce the scrolls for ef...
about 1 year ago in Content Marketing 1 Future consideration

Time Tracking enabled should enabled by default when creating new workflow steps

Currently, we create the workflow steps, save it as template, edit the template to enable time tracking and then remove and re-add the workflow template for that Task. it's very tedious work and having the option to enable time tracking from the s...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 2 Future consideration