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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Add an option to DXC for a NodeJS server in addition to an Episerver instance

I want to have a NodeJS server running on Azure, alongside my Episerver instance. To start, this would be a simple, naked NodeJS instance. I could do whatever I like with this. It would be deployable apart from the Episerver instance -- I could pu...
over 3 years ago in Content Management / APIs / Technical 1 Investigating

Improve user experience for editors when switching from one site to another

At the moment, when a logged in editor switches from one site (Site A) to another (Site B), where she/he has access to, the user is forced to re-log-in to Site B, and the entire CMS is re-loaded, which takes a long time. The current user experienc...
almost 2 years ago in Content Management / Multi-site 0 Investigating

Being able to delete/move to trash orphaned blocks and media

As an editor I would like to be able to remove/move to trash a block or a media content item from the property view in the CMS. As it is now you need to have the Block or Media widget open, and if a piece of content is orphaned you don't see it in...
about 3 years ago in Content Management / Asset Management 1 Investigating

UI for managing items in the Graph

Super users and developers troubleshooting Graph content would get a lot of value from a tool to inspect and trim the actual graph entities in a way that's simpler and more intuitive than iGraphQL. Example scenarios Whitelist in CMS was updated an...
4 months ago in Optimizely Graph 0 Investigating

Export Reports

As an admin I want to be able to export a report from the reports system So that I can distribute required updates to the broader author group. The outcome is the ability to complete an export of any report within the reports system
over 3 years ago in Content Management / Reporting 0 Investigating

Ability to select best bets content using language+region

We currently have our content created on a language+region basis (e.g. sv-se, fi-fi, de-de, es-mx, etc.) and we currently noticed that Optimizely won't let us select content for best bets section--button is greyed out. e.g. Attached an image tryin...
almost 2 years ago in Content Management 1 Investigating

When copy/pasting a page in the page tree, the copy should be a draft, not published.

As an editor, I often want to copy a page to crate a new one and base new content on the original. When pasting the page in the page tree, it gets published, so I have two copies with the same content. Instead I want the copy to be a draft that I ...
almost 3 years ago in Content Management / Editing 2 Investigating

Search data export and reporting

The data in search and navigation on most popular searches and searches without hits is extremely valuable, but very difficult to share with others in the business that do not use Optimizely. Please provide an export tool and a regular email repor...
about 2 years ago in Search & Navigation 7 Investigating

"Publish Page and Blocks" should publish page and all associated unpublished content items

Freelancers add images to the site as unpublished. Then those images are put on pages by editors. They need to be able to publish the the page and all media assets used by that page. The easiest would be that also Media Assets would be included in...
almost 3 years ago in Content Management / Editing 2 Investigating

Additional UWG7 compliant strategies needed (DACH Market)

In Germany there is a law allowing targeted marketing to active customers under specific constraints, regulated by law (UWG §7). These come with a wide recipient base, because no newsletter opt-in is needed an offer a high value business case. Def...
almost 2 years ago in Product Recommendations / Email Personalization 2 Investigating