Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Ability to configure the options in the Active Publishing Environment dropdown

Wausau has recently been provisioned with a second sandbox environment which will act as a pre-prod environment. They would like to have the option to select this environment in PIM for running the B2B PublishApprovedProducts job. Support has indi...
over 1 year ago in PIM 0 Planned

Requisition and order requests feature needed on the app

Would like the requisition and order requests feature that is on desktop v. to also be available on the app. For some of our customers they're not at a desktop often and would like the option to approve orders while they are on the go. Piggybackin...
almost 2 years ago in Commerce Mobile App 1 Planned

Identify New Users in Insite Analytics

We have a desire to see how many new customers are ordering from our website on a weekly and monthly basis. My current timeframe is looking back to our go-live date - 10/09/19. Right now I am doing this very manually. Looking up what customers ord...
almost 4 years ago in Commerce Analytics 0 Planned

Move application log storage from InsiteCommerce database to a different log storage or dedicated logging application

For two reasons mainly- Application logs in the same database is causing performance issues.- It is hard to search something in log and it is too slow.
almost 4 years ago in Configured Commerce / Technical 0 Planned

Saved Credit Card feature for Square Iframe provider

Hi Team, Optimizely OOTB only supports Saved Credit Card feature only if IFrame provider is TokenEx. However for our client we have Square payment gateway and Square payment gateway doesn't work without Square IFrame provider. Due to above configu...
almost 2 years ago in Configured Commerce / Integration 2 Planned

Logo/Icon for Documents

Instead of the current default icon used for documents (a paper with an exclamation), there should be the option to add an icon or have it automatically generate based on the file type - like a PDF icon for PDF documents.
about 2 years ago in PIM 3 Planned

Usability improvements to the campaign list

Some of the following items would help make the campaign list within promotions easier to use: After saving work, the page jumps back to the top. It would be a lot easier if the user could stay at the same place after clicking save. Loading speed ...
about 2 years ago in Customized Commerce 0 Planned

Allow users to hide or filter out expired campaigns from the list of all campaigns

For clients with lots of campaigns, it is hard to find the most relevant campaigns because expired campaigns still appear in the list. If we could hide expired campaigns, it would allow us to find the campaign we need faster.
about 2 years ago in Customized Commerce 0 Planned

Return order actions should be extensible

As a developer I need to be able to do actions when a customer service agent clicks the buttons in the return order view. I can see that many of the return order actions are performed directly in the EPiServer.Commerce.UI.CustomerService.Controlle...
about 2 years ago in Customized Commerce / Orders 0 Planned

Feature Flagging

We would like the ability to release features at will, using a release toggle feature.
almost 3 years ago in Configured Commerce / Technical 1 Planned