Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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Add ability to migrate Library-level Asset Fields to folder-level

As a CMP library administrator I would like to be able to select existing Library-Level Asset Fields (formerly known as labels) and select to display them only within particular folders. The ability to add Asset Fields to specific folders was adde...
8 months ago in Content Marketing / DAM/Library 0

Task Templates - overwriting the task Title

Hi Team, many thanks for intruducing the Task Templates - super helpful. I have observed an unexpected behaviour when creating a Task: 1) Fill in the 1st field - Title 2) Choose the Task template = Title gets overwritten by the template title whic...
26 days ago in Content Marketing / Tasks, Campaigns, and Events 2 Future consideration

Taxonomy Hierarchy

Our taxonomy is very big - some labels could have thousands of options. We'd like a better way to organize it, as there is a hierarchy to the way things fit into verticals, product lines, products, etc. We want to ensure users only see relevant va...
almost 2 years ago in Content Marketing / Settings + Configuration 1 Future consideration

Values in the Date fields differ per time zone (CMP)

We have experienced an unexpected behaviour of the Date types of fields: When a person sitting e.g. in Singapore sets up the publishing date or approval date in CMP for 10 June, it will show up as 9 June for users in Europe We understand this migh...
about 2 months ago in Content Marketing / CMS + CMP Publishing 0

Operational Analytics Dashboard

We'd love a dashboard to view the operationa analytics, very similar to the analytics on page views and such that are in the Analytics module today. Ideally, we'd be able to set filters to see things like average task duration, overdue workflow st...
almost 2 years ago in Content Marketing / Analytics 0 Investigating

Rename Platform Objects

We'd like the ability to rename things like campaigns -> programs, tasks -> projects, etc. We spend a lot of time teaching new users to "decode" the platform language, and it makes it harder to drive adoption. Renaming these objecsts to use ...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Single Selection for Jump To Logic in Work Requests

When the "Jump To" logic is applied to a field in a Work Request, multiple sections appear instead of the single section that should appear for the field selected. Example (as seen attached):- The user clicks on 1 field value in a multiple-select ...
about 1 month ago in Content Marketing / Requests 0

Add Labels to Timeline View

We would like to add labels to the bars in timeline view similar to how Microsoft Projects does it. The labels would include owners or the title of the campaign/task. This would help the team see a quick overview of what everyone is working on wit...
12 months ago in Content Marketing / Plan 0 Future consideration

Add new field to Work Request template that enables users to search and select Campaign

We are looking for new automation possibilities via the API and as advised by Optimizely's Solutions Consultant, I'm submitting this request for a new field type that enables users to search and select an ‘active’ Campaign in Work Requests. We wer...
about 1 month ago in Content Marketing / Requests 0

Ability to Redirect Expired/Deleted Asset URLs

Allow the ability to add/choose a redirect address for assets that have been removed or expired so users can be sent to an alternate page instead of a 404
8 months ago in Content Marketing / DAM/Library 0