Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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Getting the AI's busy with tagging content to help out with the taxonomy to aid high quality results when filtering

Tagging content based on taxonomy after manual upload/creation is arduos for our new customers. Can you please work with AI to make these tasks more automated? Maybe something similar to Luc Gosso's AI assistant that can be used for tagging conten...
about 1 year ago in Content Marketing / DAM/Library 0

Allow Tags for Non-Image Assets

In addition to image assets (.png, .jpg), we need to be able to add tags for different files types such tif/tiff/psd etc.
about 2 years ago in Content Marketing / DAM/Library 2 Future consideration

Sync Adobe Acrobat Comments with Proofing Comments

Many of our stakeholders add their comments to PDFs in Adobe Acrobat and upload it to Welcome for review. It seems that the Acrobat comments do show up in the content section of Welcome, but they do not appear in the Proofing & Versioning sect...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Spellcheck and Advanced Formatting in Text Editor

In the text editor, we would like to have more features for formatting text, similar to Microsoft word. For example, the spacing is impossible to adjust. Also, there is no spellcheck feature.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Automatically Alphabetize or Drag-and-Drop Values when Editing a List

In order to keep things organized, we keep our label values in alphabetical order. But if I need to add a value, there's no way to put it in order without removing all of the values and re-adding them. It would be nice if the platform could alphab...
about 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Workflow/Tasks in linear format on Calendar view

We'd like a calendar view feature that allows you to see workflows spanning across the week(s), similar to how Events are shown. This allows the user to see more tasks/steps at once instead of having to scroll down.
about 2 years ago in Content Marketing / Plan 0 Future consideration

Set Step Duration to Hours (in addition to days)

Suggestion for step duration option in the Workflow template: Update to allow for smaller time increments than 1 full day/in business days. We can't use this function because many of our steps are assigned the same day as other steps. It would sav...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Daily Digest of Work to cut down on notifications

It would be great if we could choose to receive either a daily or weekly digest of the work and activity in the system that members of the team are associated with. Something like this would cut down on the number of notifications we receive on a ...
about 1 year ago in Content Marketing / Notifications 0 Future consideration

Custom Announcement Section on Homepage

We would like to have on the homescreen of Welcome a newsfeed / announcement section when we first log in. A sort of board where we can post comms to the marketing team (example: new brand guidelines available, new pictures etc.) or the link to a ...
over 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Filter fields in Reports

The ability to select specific fields to export a report of would be helpful. Now the excel sheet just has all of the fields listen in the same cell. But often times we want reporting on one specific field and/or one specific field selection option.
about 1 year ago in Content Marketing / Miscellaneous 1 Investigating