Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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Create Ad-Hoc Teams

Teams seem very concrete and formal, and visible across the whole instance. If you can’t assign multiple people to a step, it would be good to make smaller project teams ad-hoc, so that duos/trios of people can work on specific steps. Perhaps ad h...
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Allow Tags for Non-Image Assets

In addition to image assets (.png, .jpg), we need to be able to add tags for different files types such tif/tiff/psd etc.
over 1 year ago in Content Marketing / DAM/Library 2 Future consideration

Archive Folders

Why can I not archive folders? I had files in the folders Archive > Personas and I wanted to keep them together. I was unable to archive the folder so I had to archive individual files. When I apply the archive filter, I can see that the “path”...
11 months ago in Content Marketing / DAM/Library 0 Future consideration

Ordering selection change

As a product owner for Welcome for DHL.com, I want to be able to change the way we can order options on a campaign, so that they make most sense for the business and the users of the campaign. When creating our campaigns, we found that the standar...
11 months ago in Content Marketing 0 Future consideration

Sync Adobe Acrobat Comments with Proofing Comments

Many of our stakeholders add their comments to PDFs in Adobe Acrobat and upload it to Welcome for review. It seems that the Acrobat comments do show up in the content section of Welcome, but they do not appear in the Proofing & Versioning sect...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Spellcheck and Advanced Formatting in Text Editor

In the text editor, we would like to have more features for formatting text, similar to Microsoft word. For example, the spacing is impossible to adjust. Also, there is no spellcheck feature.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Pre-select a Brief Template When Creating a Workflow

We have certain brief templates that are always used with certain workflow templates, and we would like to tie them together. For example - every time we use the creative assets workflow, we would like to prompt use of the the creative assets brie...
almost 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Automatically Alphabetize or Drag-and-Drop Values when Editing a List

In order to keep things organized, we keep our label values in alphabetical order. But if I need to add a value, there's no way to put it in order without removing all of the values and re-adding them. It would be nice if the platform could alphab...
almost 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Workflow/Tasks in linear format on Calendar view

We'd like a calendar view feature that allows you to see workflows spanning across the week(s), similar to how Events are shown. This allows the user to see more tasks/steps at once instead of having to scroll down.
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Enable in-app request permission notifications

Currently, Request Permission notifications are only sent via email, and we don`t get in-app notifications. It would be great if we could turn on in-app notifications for such requests.
11 months ago in Content Marketing / Notifications 0 Future consideration