Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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Expose the Account ID that has been used to authenticate Salesforce

We really need the Account ID visible on the front-end so that if another admin team member needed to make any adjustments or we had connection issues, they'd be able to troubleshoot effectively. A user recently tried to integrate but CMP auto aut...
almost 2 years ago in Content Marketing / Integrations 0 Future consideration

Allow Add/Remove actions on task-level workflow edits

We'd like to be able to make updates to add/remove workflow step actions from directly on a task when editing a workflow.
almost 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

'My Overdue Work' Quick Filter

It would be great if there was a pre-built, default saved view of overwork that is assigned to me. I encourage everyone on my team to build this view for themselves, but it would be a lot easier if the view came standard!
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Workflow Action "Write/Edit Brief"

We would like the ability to use workflow actions to enforce the creation of a brief before we start on contnet creation. The "write/edit content" action gives access to the content tab. We would like something similar, but for the brief tab only.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Complete Steps and Tasks from List View

From the List View, users are unable to mark workflows complete and therefore change the status of tasks. With the new list view enhancements, it would be beneficial to include this capability in List to be able to mark complete on the fly and get...
about 2 years ago in Content Marketing / Plan 0 Future consideration

Filter by 'Tasks I have been @-Mentioned In'

We have various users who are not specifically assigned to a task, however are @mentioned somewhere in the comments of the workflow or the content itself and therefore need to review. They would like to be able to easily view all of these tasks th...
about 2 years ago in Content Marketing / Plan 0 Future consideration

Hootsuite Integration Improvements

Ability to preview Tagging with labels Uploading a thumbnail image Setting up UTM parameters Scheduling Ability to integrate Hootsuite calendar with Welcome calendar
about 2 years ago in Content Marketing / Integrations 0 Future consideration

Compare Step Due vs Completed Dates

I’d like to easily see when a past step was due. Like, right now for instance a design step is currently due May 18, but for the previous step, Review and Approve, I can no longer see the due date by the assignee. You can see when a step was compl...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Edit Field Type of Existing Field

Once created, it appears that you cannot change the 'field type' of an existing field. I know not all data would be available across all field types, but we'd like to be able to change things from single-select dropdown to radio button, or from te...
about 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Sort by Status in List View

Many of the list view columns are sortable, but status is not. It would be good to be able to group all overdue tasks, then in progress, for example. Today, the only way to see all overdue together is to filter, but then I have to filter separatel...
about 2 years ago in Content Marketing / Plan 0 Future consideration