Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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Column filters and reporting based on form variables

Need to define columns to be included in reporting views along with ability to sort every column. Need to add form variables in specific parent columns and allow filter by project type.
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Timekeeping

Need to allow team members to add time entries for all work on projects for reporting purposes; would like system to close time entry access at a certain time at the end of each week.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Proofing & Versioning Button - More Prominent

The Pencil icon for Proofing & Versioning seems to get overlooked, often by collaborators needing to review a piece of content. I suggest a more prominent button that includes text so that it is more visible. Bonus to also include a little red...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Unique User Identifier

We need to find an element or variable that we can use to uniquely identify the ContentOne users. The best value would be an email address as this is always completely unique for everyone. However, it can also be something else like a company spec...
almost 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Timeline, Calendar, and Board View In Campaign Page

We would love to be able to access timeline, calendar, and board views in campaign window, with these views showing the timeline & calendar for that specific campaign only. This would eliminate clicks, particularly when presenting the campaign...
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Introduce formatting into comments section

Introduce formatting into comment sections (enabling rich text field capabilities)
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Ericsson: Need an API with all end points needed in order to pull correct data of their usage of the platform.

On item #7 below please find attached file where you will find comments on the current API and .csv exports. We would preferably need an API with all end points needed in order to pull correct data of our usage of the platform.Please see sheet 'Fi...
12 months ago in Content Marketing 0

Add Text option gives a rich text field but doesn't allow upload image

In the template settings for briefs, we have an option Add Text. This option gives you a rich text field but doesn't allow uploading image in it. Had a chat with Saquif and Zahid on this and it seems the text field is there for the instructions. I...
12 months ago in Content Marketing / Settings + Configuration 0

Change Deliverable Due Date After Acceptance

A feature request for the UI. Especially the ability to be able to change the “Deliverable Due Date”, which I know is possible by “Un-Accepting” the request, but this only works if the Work Request doesn’t have any Tasks or Campaigns already creat...
about 3 years ago in Content Marketing / Requests 1 Investigating

AI Auto-tagging for DAM assets

It would be a massive time saver if our marketing assets (Images/video etc) could have tags/keywords automatically added on upload. AI tools like Imagga can tag content without me needing to manually tag. Maybe we can also have a pre-populated lis...
about 2 years ago in Content Marketing / DAM/Library 1 Future consideration