Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

Showing 463 of 1681

Unlock and edit (including adding fields) task briefs created from the work requests

Currently, only admins have the ability to unlock task briefs associated with work requests. However, there are situations where form values may change after the task is created, and it would be beneficial for the creators(task owners) to have the...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Limit the number of workflows/briefs visible to different teams

Currently, every user has access to all active workflows and briefs in Welcome. However, we would like to restrict the visibility of workflows and briefs to specific users or teams. For instance, the content team should only see content-related wo...
about 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Create folders/projects in the plan module

We currently use Welcome Campaigns to group ongoing and ad hoc tasks for our marketing teams. However, this can be confusing at times since we also utilize Campaigns to manage our broader marketing initiatives (actual marketing campaigns). Therefo...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Calendar: Monday as first day of the week

In the Plan module and Timeline view, as well as in tasks and workflows, calendars are shown with date selectors. These calendars starts with Sundays. However we always refer to Mondays as the first day of a week. There's a risk of miscommunicatio...
about 1 year ago in Content Marketing / Plan 1 Future consideration

Please separate form fields and metaproperty fields

Since Custom Fields and Labels were combined, it is very difficult to manage these two different types of input fields. We would like to have labels/metaproperties separate so that it is easier to determine which fields we can parse data by. We do...
about 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Upload of assets directly into Collections from USER Computer

Ability to upload files directly into collections and not by just choosing from Assets category
about 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Trigger Notifications for Task Creators when a Task becomes overdue

ContentOne Comms wants to trigger Notifications for Task Creators when a Task becomes overdue so that they can push step assignee for completing the task.
about 1 year ago in Content Marketing / Notifications 0 Future consideration

Ability to add brief template in workflow settings

When creating a workflow it would be good to have the ability to choose a template to associate it with so that when a user creates a new task using that workflow, a briefing template would automatically be added to the brief tab. Currently, the u...
about 1 year ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Product Feedback: Licensed Content

We'd like for the licensed content author field to be unlocked. We cannot currently publish to our CMS because it pulls from the licensed content author field for the logo or author of the publication. Instead the information that populates that f...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Status For Events

Could we please have the status for Events such as "completed", "InProgress" and "Not Started".
about 1 year ago in Content Marketing / Plan 0 Future consideration