Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 73 of 73

Allow multiple currency support

It would be a nice add to be able to use 1 revenue event for all currencies. Currently, we need to create 1 event per currency if we want to track revenue accurately. Instead, it would be nice to use 1 revenue event, and specify the currency insid...
about 1 year ago in Experimentation Analytics / Metrics Setup 0 Future consideration

In-rule definition and visibility of variables

In Feature Experimentation, the user has to create a variation and define variables before being able to select that variation (and thereby the variables) in a rule. This feature request is about the "in-rule definition and visibility of variables...
about 2 months ago in Feature Experimentation / Experiment Authoring 0

Categorical facets for integer values

When querying facets for e.g. the integer ContentLink.ID I would like the option to get a categorical facet i.e. 1 facet for every unique ID value, similar to how string facets work, rather than the current behavior of always returning range facets.
4 months ago in Optimizely Graph 1 Investigating

Give "read-only" content contributors users the right to view/review unpublished products

Detailed Description of the issue: Unpublished products are not viewable nor reviewable in the CMS for read-only users. Steps to replicate: 1. Login to the CMS as a "read-only" user (E.g., Catalog Managers).2. Go to the Commerce section.3. Try to ...
almost 2 years ago in Customized Commerce / Catalogs 1 Planned

Additional UWG7 compliant strategies needed (DACH Market)

In Germany there is a law allowing targeted marketing to active customers under specific constraints, regulated by law (UWG §7). These come with a wide recipient base, because no newsletter opt-in is needed an offer a high value business case. Def...
almost 2 years ago in Product Recommendations / Email Personalization 2 Investigating

Need to be able to Save a Brief without Completing It

We need the ability to save a brief without completing it and completing all of the required fields. We have multiple use cases where this would be helpful: 1) We have a traffic manager who will be creating tasks based off of work requests, and th...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Forms should be able to show blocks on-page after a form submission

When configuring a Form in the CMS, the "Display message after form submission" rich text area allows blocks and other content items to be added. However when a Frontend user has submitted the form, the blocks will not render in the rich text area...
about 1 year ago in Content Management / Forms 0 Future consideration

Please add a look up for Name (Request Template field)

For REQUEST Templates, is it possible to add a look up field for NAME? Allowing a user to search from (1) Active Directory for those with a Single Sign on Connection OR if that is not possible then search from (2) a list of active Welcome Users? T...
over 1 year ago in Content Marketing / Requests 1 Investigating

Update the "Device" audience condition to either work with iPads or accurately reflect that iPads cannot be targeted using the "Device" audience condition.

Issue As an experiment engineer, I constantly need to explain that even though Optimizely offers an out-of-the-box solution to create audience conditions that would either include or exclude iPads in experiments, creating an audience condition usi...
10 months ago in Web Experimentation / Targeting 1 Future consideration

Ability to Create bulk promo codes

We'd like a way to create promo codes in bulk - such as the same code but with different variations such as:DED1234 DED2345 etc so that the last digits are randomized and able to provide a unique code list to our team. We currently do this by maki...
over 3 years ago in Customized Commerce / Promotions 1 Planned