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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Upload personalized attachments with sendtransactionmail endpoint

As a developer I want to trigger transactional emails with personalized attachments using a single REST API call. Right now personalized attachments can only be uploaded via HTTP API in a seperate call. It's inconvenient to implement 2 APIs and al...
almost 3 years ago in Campaign 0 Shipped

Smoother deployments

As a customer I want minimal impact to my customer experience while deployment new applications with database changes. I'm prepared to switch my experience into a read-only mode experience.
over 5 years ago in DXP Cloud Platform / Code deployment 0 Shipped

On Hold Status

There are times when our team needs to reprioritize work quickly. That means we might be in the middle of one project, but need to temporarily pause on work to accommodate a new need. Adding an "on hold" task status would allow us to designate the...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Shipped

Email Widget Editor - Add Sale Attributes for Preview

For a client setting up Email Product Recs widgets, one of the most common and most basic tasks is to set up rules for formatting UnitPrice and SalePrice for products that are on sale (reduced price). But the widget preview in style editor doesn't...
about 2 years ago in Product Recommendations / Email Personalization / Portal 1 Shipped

Support for reCAPTCHA v3 in Episerver Forms

Our customer would like to use Googles reCAPTCHA v3 in order to protect against malicious form submissions. This does not seem to be a trivial task to implement. Episerver can help in one or more ways, like: Episerver implements a new "Form ...
over 3 years ago in Content Management / Forms 3 Shipped

webhooks for suppression events (unsubscribe / bounce)

Goals we receive response- & interaction-data within seconds we process suppression events (unsubscribe, spam-complaint, bounces) close to real-time we replace existing response export-jobs as currently used for closed loop interface (kms) as ...
about 3 years ago in Campaign 2 Shipped

Ensure deliverability via API

As an email marketer, I want to ensure the best deliverability. A key factor is that images are on the sending domain and a text version is provided. We need a way to make this possible not only manually but via the API.
over 3 years ago in Campaign 1 Shipped

Friendly url beginning to files in contentassets folder

I would like Optimizely CMS to have a friendly url beginning of links to documents in contentassets. The use case is if you for example have an internal search engine that crawls your site. Then you can’t control it by url-stems as all will be the...
about 2 years ago in Content Management 1 Shipped

Sharing dashboards in Application Insights

We see the need of sharing a customized dashboard in Application Insights. We can create and clone dashboards, but not sharing the ones we have created.
almost 3 years ago in DXP Cloud Platform / Identities and accounts 2 Shipped

Integrate a "select/de-select all" option in the campaign picker in Email and Trigger Reports

As a Marketer I want to quickly perform my reports for different campaigns and subgroups of campaigns. Currently I have to manually select and de-select every single one every time I change the selection, which is quite time consuming.
over 3 years ago in Product Recommendations / Analytics / Portal 0 Shipped