Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Content Field on Product Detail Page Should be Controlled by CSS

In configured commerce, go to: Admin Console > Catalog > Products, then select a product and go to the "Content" area. There is a rich text editor field for adding product description/detail info. This editor gives the option to change fonts...
12 days ago in Configured Commerce / Catalog & Assets 1 Investigating

Restrict shipping options if PO Box address

I would like to see an option in the shipping rules section where I can restrict shipping carriers depending on what is in the customer order address 1 field or even a toggle. Example: I am trying to restrict PO Box addresses only for USPS shippin...
12 days ago in Configured Commerce / Shipping & Fulfillment 2 Gathering interest

Manage/assign product badging by website

We want to be able to assign badges by website. Example of use Website1 has product A on promotion -10%, but it's not on promotion on Website2. We want to display the badge only on Website1.
3 months ago in Configured Commerce / Marketing & Promotions 1 Investigating

SSO Authentication - Admin user attributes mapping

Admin user (Console user) creation via SSO authentication allows us to map email, given_name and family_name but we are not able to map User Name, Company, Position, Phone, Extension, Fax attributes. Company: We have multiple segments/branches ava...
13 days ago in Configured Commerce / Users, Permissions & Security 0

Add multi-tenant SSO support

Currently only one connection to a single SSO tenant can be configured in the console admin. So if you have more than one customer that would like to use Windows SSO, you wouldn't be able to configure the system to allow all possible tenants. Plea...
5 months ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Two-Factor Authentication (2FA) for Configured Commerce

Please add two factor authentication capabilities for Configured Commerce. (I know that there is another request like this, but for Customized Commerce https://feedback.optimizely.com/ideas/COM-I-118)
5 months ago in Configured Commerce / Users, Permissions & Security 3 Gathering interest

Enable "Allow Editing" on Wish Lists

Admin > Marketing > Lists Would like the ability to toggle on the field "Allow Editing" within Product Lists (Wish Lists). So customers from the front end would have access to making edits.
18 days ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Category Quantities after Category Name

I would like to see the option to show a qty amount within each category while shopping. This is available if using the search engine (screenshot below), but not through category browsing and shopping without search
about 2 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Fix bundles to work like they are described in commerce connect

Currently bundles and kits work identically in Configured commerce - allowing you to create a BOM. I have reached out to support and they tell me these are identical features so I'm not sure why they both exist in Configured commerce. For users wh...
20 days ago in Configured Commerce / Catalog & Assets 1 Investigating

Order Upload - Add handling of duplicate part number prior to upload

Order upload can use any of the following as the "Item Number" in the file. However, not all of these are guaranteed to be unique. When there is a duplicate ManufactureItem number, for example, Opti just picks the first one and adds it to the Cart...
about 2 months ago in Configured Commerce / Orders & Payment 1 Investigating