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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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B2B Commerce Cloud

Showing 401 of 839

Increase the max clause count at Elastic service side

Hi Team, We are working on cloud B2B Commerece Project. When we are passing more than 1000 ProductIds/ERPNumbers as parameter for getting ProductCollection, then we are getting error response with OOB code. We have analyzed issue and found below s...
about 1 year ago in B2B Commerce Cloud / Technical 1 Will not implement

Add tags to the <head> tag directly rather than in code

We would like the ability to add tags directly in <head> vs in code
3 months ago in B2B Commerce Cloud / B2B Commerce CMS 2

Include information about errors on the email notification triggered by a failed integration job execution

Currently when the execution of an integration job ends in failure, we get notified; however, the email itself says nothing about the reasons as to why the job failed, it only says "job failed". I'd like to suggest that the email notification shou...
14 days ago in B2B Commerce Cloud / Integration 0

CMS - Layout Versioning

Currently, editing a Layout instantly affects all associated pages without having to publish changes first. Also, if an error was made during these edits, there is no way to restore a previous version. A critical example of this is if you accident...
4 months ago in B2B Commerce Cloud / B2B Commerce CMS 0 Investigating

Add visual feedback when session has timed out for a user

Whenever a user session is timed out (past the "Site Timeout Minutes" setting), there is no indication that you need to log back in until you start navigating again and then realize that you no longer have access to any secured functionnality. Wou...
over 1 year ago in B2B Commerce Cloud / Misc. 3 Investigating

Allow LookUp for CustomerUser Profiles

Our partner, Valtech (Specifically Paul Raphael) experienced an issue with the Customer "JE Dunn" who has a business case where thousands of User Records, have up to 10k Customer Records assigned, which results in over 3.5M entities for the User t...
about 1 month ago in B2B Commerce Cloud / Integration 0

Create Sector Stores - Like Brand Stores

Customer would like to be able to use a data field (like we use Brand for Brand store) to be able to create "Sector Stores" like Brand Stores. Examples: "Food & Beverage", "Hospitals", "Education" "Municipalities" - products would have one or ...
8 months ago in B2B Commerce Cloud / Catalog 0

Buy Multiple Items w/ Price Break

Currently, the price matrix allows us to set bulk pricing per one item, in different quantities. We have an ask to set bulk pricing when it comes to apparel and the different sizes. Example: We have a polo ranging from S-2XL. If a customer buys 10...
about 1 year ago in B2B Commerce Cloud / Marketing & Promotions 0

Improve SSO implementation

Current SSO implementation is incomplete. Optimizely needs to add: - Complete debugging with popular SSO platforms. Our SSO provider is Microsoft Azure B2B. We’ve had to get two core code updates to fix issues and still have two issues that will ...
about 1 month ago in B2B Commerce Cloud / Integration 0

Improve Avalara Integration to account for tax differences between the bill-to and ship-to customer numbers

We are running into issues with tax calculations on the website because only the customer bill-to number is sent to Avalara to check tax information. We have tax differences/exemptions based on the ship-to locations, not only at the bill-to level....
over 1 year ago in B2B Commerce Cloud / Integration 1