Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

Showing 156 of 952

Site-specific Not Found Image settings

As a multi-site customer, I would like to be able to set a different "not found image" for each of my websites. Currently, these settings are set as Global, so their values apply for all websites.
about 1 year ago in Configured Commerce / Catalog & Assets 3 Investigating

Spire > Extend BillToModel with vatNumber

Please add the vatNumber field to the BillToModel so that we can use it on our custom CustomerSettings page. Right now we have Q&D fix for this with a CustomProperty which clutters our Customer entity object
2 months ago in Configured Commerce / Orders & Payment 1 Investigating

Add support for HashLink npm package (react-router-hash-link) out of the box for Spire

We have a requirement on our product detail page whereby we have these "quick links" that when clicked will take you to that specific section on the same page. There is an npm package called "react-router-hash-link" that does just this as it's not...
7 months ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Ability to Customize Promo Code Errors

It would be amazing if we (the Opti customer) can customize the promo code error message. Currently if a customer is outside of the promo parameters (i.e. over the total $ amount), the website says Invalid Promo Code. It isn't invalid, it just doe...
3 months ago in Configured Commerce / Marketing & Promotions 2 Gathering interest

Request to allow list 3rd party prerender extension - Opti Support ticket 1048994

Submitting on behalf of National Business Furniture. They are looking to utilize a 3rd party resource as a short term solution to help them resolve the issue detailed in ticket 1048994. SEO4Ajax – I believe this was mentioned by Encora as a possib...
22 days ago in Configured Commerce / 3rd Party Library Allow Listing 0

Add "View Only" product attribute to Product Import

There are many business cases for displaying Product in Configured Commerce that is "View Only" and not directly purchaseable online. However, the "View Only" attribute cannot be set with a Product import. You should be able to set "View Only" in ...
22 days ago in Configured Commerce / Admin Console & Import/Export 2 Already exists

Integrate Moneris PINpad to B2B Commerce Cloud

We would like to request for an addition feature with our current payment gateway Moneris in one of our microsites. We would like to integrate Moneris PINpad with Optimizely to cater on-site payment transactions. I have attached the API documentat...
8 months ago in Configured Commerce / Integration 1 Will not consider

Remember Me Functionality Doesn't Remember Customers

A customer has received several complaints from their website users regarding the "Remember Me" functionality. Users of the site will first login to the main page and select "Remember Me" but then as they navigate through the site and land on page...
8 months ago in Configured Commerce / Users, Permissions & Security 2 Gathering interest

Export option for Order and Invoice History

Customer would like to be able to export order history and invoice history into an excel spreadsheet
2 months ago in Configured Commerce / Self-Service 1 Gathering interest

Add Website User Variables to Order Confirmation Email

It would be great to have the following website user variable added as options for Order Confirmation Email. UserLastName UserFirstName UserName
4 months ago in Configured Commerce / Marketing & Promotions 3 Planned