Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

Showing 495

Tag assets at task level

Before sending assets to the library from a task, it would be great if you could tag them. At the moment there is an option to add fields/labels but not tags.
6 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Reply all for comments and tasks/campaigns

As an Optimizely user, I would like to be able to quickly and easily tag everyone in a task or campaign in the comments or "reply all" to everyone in a comment without having to @mention each person so that I can be sure everyone gets the comment ...
6 months ago in Content Marketing / Tasks, Campaigns, and Events 0

I cannot link to a specific timestamp in a YouTube video

Optimizely does something to my links, such that I am unable to link directly to a specific timestamp within a YouTube video. Example: For this YouTube video (https://www.youtube.com/watch?v=7qTiT5GGm4M), I want to link to the 22 minute 0 second t...
6 months ago in Content Marketing 1 Future consideration

Choosing DAM images from the CMS

Choosing images from the DAM inthe CMS is time consuming. I think two features would help this. Remember where I was - When I open the DAM this way to choose an image, it would be helpful if the DAM remembered where I was was the last time I opene...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Notification when adding a task in a Campaign

When adding a task in a campaign users often forget to add a start/end date to the task. It is more obvious when adding a stand alone task then from inside a campaign. Wanted: some kind of pop-up alerting not to forget to also add start/end date +...
6 months ago in Content Marketing / Notifications 0

Text Editor UI

In some cases, we'll have multiple text editors (2-3) in a task that includes additional content to support the primary article. Differentiating between multiple text editor icons is not intuitive for users who are collaborators and not typically ...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Requests and Campaigns on Board View

In Task board Plan view, you cannot view Work Requests. Viewing WRQs would be helpful because then we could plan/prioritize work that has not been built out yet, or view larger projects as a whole (rather than only the specific deliverables). We w...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

More Descriptive Notification Messaging

Currently, when changes are made to work requests, for example changing the priority level, etc., the notification message just reads ‘The requester has made changes to the request….’ If it could be changed to something with more description/infor...
over 2 years ago in Content Marketing / Notifications 0 Future consideration

Product Feedback: "?" Bubble in the way

The little question mark bubble in the bottom right hand corner blocks the revisions in the markup area of the content section and you can't get rid of it. Can it be changed that you can x that out so it's not it the way of reading the changes?
over 1 year ago in Content Marketing / Settings + Configuration 1 Planned

Library Cover Photos

It would be nice to be able to upload/add a cover photo/image to our various folders within the library versus every folder using the same small/gray folder icon. It would make the files easier to identify more quickly when scanning the library.
over 1 year ago in Content Marketing / DAM/Library 1 Investigating