Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

Showing 426 of 1561

Block download rights for contacts with only view access to a folder

We have several use cases where we have hidden some content in the library to all the organization and then we are just sharing it with specific people in order to limit the use of those assets (mostly applicable to the images associated with spec...
10 months ago in Content Marketing / DAM/Library 1 Future consideration

Replace User with New User

A member of our team has left the business. It would be good if we could replace that User profile in the CMP with a new user who is replacing that role, rather than manually changing every step in all the workflows that relate to that User.
10 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Update Campaign after task completed

I've had to update the campaign for tasks after the task had been completed. In order to update the campaign or sub campaign on a task, you have to un-check the task to remove the completion status. This is an issue because then the completion dat...
10 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Unlock and edit (including adding fields) task briefs created from the work requests

Currently, only admins have the ability to unlock task briefs associated with work requests. However, there are situations where form values may change after the task is created, and it would be beneficial for the creators(task owners) to have the...
10 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Limit the number of workflows/briefs visible to different teams

Currently, every user has access to all active workflows and briefs in Welcome. However, we would like to restrict the visibility of workflows and briefs to specific users or teams. For instance, the content team should only see content-related wo...
10 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Create folders/projects in the plan module

We currently use Welcome Campaigns to group ongoing and ad hoc tasks for our marketing teams. However, this can be confusing at times since we also utilize Campaigns to manage our broader marketing initiatives (actual marketing campaigns). Therefo...
10 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Calendar: Monday as first day of the week

In the Plan module and Timeline view, as well as in tasks and workflows, calendars are shown with date selectors. These calendars starts with Sundays. However we always refer to Mondays as the first day of a week. There's a risk of miscommunicatio...
10 months ago in Content Marketing / Plan 1 Future consideration

Please separate form fields and metaproperty fields

Since Custom Fields and Labels were combined, it is very difficult to manage these two different types of input fields. We would like to have labels/metaproperties separate so that it is easier to determine which fields we can parse data by. We do...
11 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Upload of assets directly into Collections from USER Computer

Ability to upload files directly into collections and not by just choosing from Assets category
11 months ago in Content Marketing / DAM/Library 0 Future consideration

Trigger Notifications for Task Creators when a Task becomes overdue

ContentOne Comms wants to trigger Notifications for Task Creators when a Task becomes overdue so that they can push step assignee for completing the task.
11 months ago in Content Marketing / Notifications 0 Future consideration