Skip to Main Content
Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

All feedback

Showing 1643 of 1643

Abandoned Cart Data

The ability to send abandoned cart emails is great, but I would also like to see the ROI. Open rate, click through rate, how many customers actually completed a purchase of one of those items....etc. Not sure if this is something that needs to be ...
over 3 years ago in Commerce Analytics 0 Gathering interest

Azure Queue / Service Bus for Message Handling

CDN logs are exposed to us via SAS URI with read Permissions. However if Episerver could consider exposing the Azure Queue / Service Bus that will be a complete solution that helps us consume the logs from Queue., instead of designing a solution f...
over 3 years ago in DXP Cloud Platform / Telemetry 1 Future consideration

Toggle SEO/Bot version of PLP and PDP

Google and other crawlers have made many enhancements over the years to be able to read dynamic pages, including those built with Angular and/or React. Therefore, the concept of having a separate SEO page is no longer necessary. Additionally, Goog...
over 3 years ago in Configured Commerce / Marketing & Promotions 2 Already exists

Move application log storage from InsiteCommerce database to a different log storage or dedicated logging application

For two reasons mainly- Application logs in the same database is causing performance issues.- It is hard to search something in log and it is too slow.
over 3 years ago in Configured Commerce / Technical 0 Planned

Product Compare - Highlight Similarities and Differences

It would be nice to enhance the Product Compare feature a little. AD has a nice feature where you can click a button to Show Similarities or Show Differences. It then highlights those for the customer to quickly see vs having to skim the entire ta...
over 3 years ago in Configured Commerce / CMS, Spire & Mobius 0 Gathering interest

Multiple Customer Part Number

Customers should be able to add multiple part numbers for a given product per customer in the admin console. Currently, it allows single part number for a given product per customer. In addition to this, few of our clients have the requirement to ...
over 3 years ago in Configured Commerce / Catalog & Assets 2 Gathering interest

Low Disk Space Monitoring Job

Enhancement idea -- You have the CleanupDataset job, but I suggest having another integration job that periodically checks the WIS server for low disk space, and sends a notification if its within a certain threshold.
over 3 years ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Apple Pay Support

Please add Apple Pay as a Payment Gateway Submitted on behalf of customer, based on ticket 28493
over 3 years ago in Configured Commerce / Integration 0 Gathering interest

Ability to Copy Widgets

It would be nice to be able to copy widgets that you find yourself using quite frequently vs having to create a new widget and copy and paste the code in from a previous widget.
over 3 years ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

"More like this" search on product detail page

A button on the product detail page near the list of product attributes that allow a user to search for more products like the one they are viewing. The button could provide a pop up allowing the user to select the attributes they want to search o...
over 3 years ago in Configured Commerce / CMS, Spire & Mobius 0 Gathering interest