Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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Dependent Fields

We would like to have dependent fields. For instance, if someone selects a value in a particular field, it would open a secondary field that is dependent on that first value chosen.
5 months ago in Content Marketing / Settings + Configuration 0

Ability for admins to edit the campaign and mandatory fields of completed tasks

System administrators should have the capability to transfer tasks between campaigns and modify essential fields even after a task has been marked as completed. Currently, the final step of the task needs to be reopened to implement these changes,...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Audio Preview

Is there not a way to preview audio files before downloading? If not, can this be added?
about 1 year ago in Content Marketing / DAM/Library / Tasks, Campaigns, and Events 1 Future consideration

Link Intake brief with Workflow automatically

Automatically link Intake Brief with the workflow as a rule so that the users do not need to pick one from the dropdown themselves when TASK is created.
about 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Color Code Tasks

I would like the ability to assign a color to a task, similar to campaigns. This would significantly help improve calendar views and help act as another filtering option.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Custom, Branded Email Notifications

In order to encourage better interaction (opens, click-throughs, etc.) of emails from the platform, we'd like the ability to customize the email notifications to represent our brand identify. Ideally, we'd like to have control over the copy, logos...
about 2 years ago in Content Marketing / Notifications / Settings + Configuration 0 Future consideration

Dark mode

This isn't an urgent feature request, but I get headaches from looking at light mode all the time and having a dark mode would be very useful.
about 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Bring in AI Content Generator (text and image) into Wizard in Omnichannel

As a marketer at Optimizely, it would be easier for me to access all of the AI features when creating content in the omnichannel editor if the Wizard included the same text and image generation capabilities as the AI Content Generator.
10 months ago in Content Marketing / Structured Content 0 Will not implement

Restrict due dates chosen by requestors

We need to be able to add a number of days out (for example 10 days) as a default to all requests so that requestors cannot request projects earlier than our default delivery/completion date. For example we don't want to allow requestors to submit...
over 1 year ago in Content Marketing / Requests 1 Future consideration

Filter by Requestor (on column)

Need to be able to filter by requestor in column view.
over 1 year ago in Content Marketing / Requests 0 Future consideration