Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1790 of 1790

Taxonomy Hierarchy

Our taxonomy is very big - some labels could have thousands of options. We'd like a better way to organize it, as there is a hierarchy to the way things fit into verticals, product lines, products, etc. We want to ensure users only see relevant va...
about 2 years ago in Content Marketing / Settings + Configuration 1 Future consideration

A tool that would flag certain words in content. Our legal team has a list of 50 terms we can't use and it would be nice to auto flag them for deletion.

Our legal team has a list of 50 terms we can't use, and it would be nice to auto-flag them for deletion.
about 1 month ago in Content Marketing / Requests 0

Support Cloudflare Logpush to Analytics Destinations

Currently, Optimizely only supports Cloudflare's Logpush to Azure as a beta feature. Please consider adding the ability to send the logs to additional analytics destinations such as New Relic, Splunk, Data Dog, and Sumo Logic.
7 months ago in DXP Cloud Platform / Telemetry 0

Unable to edit shared blocks on commerce pages

Issue raised on behalf of partner: "I am facing an issue when a shared block is used on commerce pages like category or product page, and when i edit the block it saying "This item is not used anywhere.""
4 months ago in Customized Commerce / Technical 1

Operational Analytics Dashboard

We'd love a dashboard to view the operationa analytics, very similar to the analytics on page views and such that are in the Analytics module today. Ideally, we'd be able to set filters to see things like average task duration, overdue workflow st...
almost 2 years ago in Content Marketing / Analytics 0 Investigating

Adjust due time for an entire workflow/task instead of each step

The due date time automatically populates as 12:00 p.m., or to your current time when adding steps to a workflow. I want the ability to bulk adjust the time for every step in a task. For example, on our team, most of us quit working around 5 p.m. ...
2 months ago in Content Management / Content Manager 0

Task Templates - load a blank Brief

Hello to the great Optimizely Product team, We truly appreciate the new Task Templates feature and we are now setting up the Task Templates for the communications activity types which have a dedicated workflow (Social posts, Paid search, Webpage, ...
2 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

Task async/await support for scheduled jobs

The scheduled jobs are executed as tasks by the scheduled job executor (IScheduledJobExecutor). However the Execute method that is required to create and run a custom job does not support return type Task or Task<T> and therefore the async/a...
about 3 years ago in Content Management / Technical 2 Future consideration

Allow sorting of catalog nodes

As a product catalog editor I would like to be able to sort catalog nodes, in the same way as I can sort catalog entries (click on Sort Mode). This is a common request we get from customers.
over 1 year ago in Customized Commerce / Catalogs 4 Future consideration

Exclude Products from Promotions

Creating promotions that apply to a category, product group or the entire catalog is not possible of certain products are set as "Not Equals" in the rule manager. We should be able to exclude products from promotion so that the user can still rece...
about 1 month ago in Configured Commerce / Marketing & Promotions 1 Investigating