Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

Showing 508

Multiselect users in 'Users & Teams' view

Add a checkbox + 'select all' feature in User & Teams interface. Reason, we want to delete multiple users (ex all 'Expired') from the platform. Now you need to do it one by one, very time consuming.
9 months ago in Content Marketing / Settings + Configuration 0

Choose Thumbnail for Video File

We would like to choose a thumbnail for a video file so that we can ensure we always have a quality image to represent the file. This is crucial if we plan to share our collections with prospects (we have to protect our brand image), but important...
about 2 years ago in Content Marketing / DAM/Library 0 Future consideration

@mention multiple users

It'd be nice to be able to @ mention everyone assigned to a step in a workflow of a task. Similar to slack's "[at] here" functionality.
over 1 year ago in Content Marketing / Notifications 1 Future consideration

Set Asset Expiration Date from Task

I'd love to be able to add the asset expiration date at the same time that I do the rest of my asset tagging, on the task. Sending the asset to the Library and then navigating there to set the date takes longer than it should and is clunky.
almost 2 years ago in Content Marketing / DAM/Library 0 Investigating

Limit the number of workflows/briefs visible to different teams

Currently, every user has access to all active workflows and briefs in Welcome. However, we would like to restrict the visibility of workflows and briefs to specific users or teams. For instance, the content team should only see content-related wo...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Make all form submissions searchable

There is no way to search all form submissions. I can get a report that shows there was a bounced email from a form submission to abc@xyz.com with the date and time, but I can't search Optimizely to find that form submissions, you can only search ...
9 months ago in Content Marketing / CMS + CMP Publishing 0

To be able to disable renditions for individual assets in Library

Hi Team, are there any plan to allow renditions to be disabled on an asset-by-asset basis. Maybe as a menu option to turn off ? Reason being that some assets do not require renditions to be created. e.g. logo's ?
about 1 year ago in Content Marketing / DAM/Library 1

Incorporate the use of same meaning words (synonyms) for the Library search

Please update search within the Library to return images where the keywords are similar to what is entered. Our employees are searching the Library for words which are similar to, but do not exactly match which has been added as metadata through t...
about 1 year ago in Content Marketing / DAM/Library 0

Milestones - changing owner

Recently we have learned that it is NOT possible to change an OWNER of a MILESTONE in CMP. This was a surprise for us and we believe this should be possible just as it is for other objects. Perhaps this is due to that Milestone is still rather new...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Adding closed caption files to videos in DAM

When uploading a video into the DAM now, you can't attached closed captioning to it, you have to upload those as separate (unrecognized) files and attach them in your own systems. As a goal to make videos as accessible as possible (and let's be ho...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration