Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1659 of 1659

Overdue Notification for Watchers

As a watcher, I'd like to be informed when a task becomes overdue so that I can help the team move it along.
over 1 year ago in Content Marketing / Notifications 0 Future consideration

FIND / ElasticSearch Config Access

Regarding FIND, is there any additional configuration options customers can readily turn on? Current selection is lesser compared to what is available with other ElasticSearch GUIs (see example attached).
over 1 year ago in Search & Navigation 0

Optionally skip specific days of week in automations

When configuring the wait node in Marketing Automations, I want to be able to specify which days I want to skip sending messages. Example: After selecting Saturday and Sunday, the wait node will not trigger messages to be sent on weekends and will...
over 3 years ago in Campaign 0 Future consideration

Please add the Total Count for Graph QL Events Pagination

The TotalCount for Graph QL Events pagination is always null. Was told because this was not supported. Please support it.
over 1 year ago in Data Platform App 1

New Results Page Layout

Sharing on behalf of a customer (Simon Born of Real Digital Services GmbH) "This is a short feedback on the new layout of the Results page. While I understand the approach to make visible the prioritization of the primary metric versus the others ...
over 1 year ago in Feature Experimentation / Other 0 Future consideration

Add websockets support when using windows authentication

As it is right now, websockets are not supportet when using "Windows" as authentication scheme. It would be really good if you added support for websockets when using windows auth.
over 1 year ago in Content Management / Editing 0

Support Infrastructure-as-Code automation tools

As a developer I want to be able to authenticate to the Optimizely APIs using OAuth 2.0 Client Credentials Flow so that I can use automation tools (such as Terraform) to manage the configuration of my Optimizely account
over 1 year ago in Feature Experimentation / APIs 1 Future consideration

Extract a list of your experiments as an excel sheet without the use of an API

Extract a list of your experiments as an excel sheet without the use of an API
over 1 year ago in Experiment Collaboration and Management / Reporting 0 Investigating

Delete Categories in Bulk

It would be useful and efficient to delete categories in bulk. This functionality should also automatically unassign products from the categories.
over 1 year ago in PIM 1 Planned

Clone or copy experiment

It would be helpful to have a clone or copy functionality. This way it is much easier to setup an experiment that is similar to another one.
over 1 year ago in Feature Experimentation / Experiment Authoring 1 Already exists