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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Archive Folders

Why can I not archive folders? I had files in the folders Archive > Personas and I wanted to keep them together. I was unable to archive the folder so I had to archive individual files. When I apply the archive filter, I can see that the “path”...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Ordering selection change

As a product owner for Welcome for DHL.com, I want to be able to change the way we can order options on a campaign, so that they make most sense for the business and the users of the campaign. When creating our campaigns, we found that the standar...
over 1 year ago in Content Marketing 0 Future consideration

Upload thumbnail and icon in Content Types

Currently, we can add thumbnails and icons to code for blocks and pages, but there is no such option to do that with non-code properties. If we could upload both the thumbnail and the icon used in the tree/block, that would be super helpful.
over 1 year ago in Content Management / Editing 0

Allow RealTimeOrderSubmitServiceBase Extension (or similar)

Currently Opti provides a IRealTimeOrderSubmitService interface to allow you to create a custom RealTimeOrderSubmitService. However, the RealTimeOrderSubmitServiceBase used by all of the OOTB connectors is not able to be extended, which requires m...
about 3 years ago in Configured Commerce / Integration 0

View all tasks selected in the tasks pane.

As an approver I want to be able to view all tasks selected within the tasks pane So that I am able to see all items that need my attention. The outcome is When a status is selected within the Tasks pane all items currently in that status should...
over 4 years ago in Content Management / Collaboration & Approval 0 Future consideration

Mixed User Authentication

As a website owner I want to allow for AD access for internal users and direct access for external users So that I can better manage resourcing requirements for development, content population and control. The outcome is the ability to assign di...
over 4 years ago in Content Management / Technical 0 Will not implement

Share Saved Views with Another User/Team

Today, I can only either keep my saved views to myself or make them public for the whole instnace to see. But I'd like to be able to create a saved view and then share it with either a few other users or with my whole team, just like you can share...
about 3 years ago in Content Marketing / Plan 0 Future consideration

Redirect to 404 Content-Managed Error Page when Media Not Found

We are in the process of migrating to containers, and have discovered that when a file is missing after a user clicks on a link, the user is redirected to an xml error page rather than the typical 404 page. For instance, if clicking on a PDF file ...
over 1 year ago in Content Management / Content Manager 0

Show Unique Visitors for Each Source under the 'Channels' Tab of the Analytics Module

We would like to showcase unique visitors for each recorded source under the different channel categories.
about 3 years ago in Content Marketing / Analytics 0 Future consideration

Enable in-app request permission notifications

Currently, Request Permission notifications are only sent via email, and we don`t get in-app notifications. It would be great if we could turn on in-app notifications for such requests.
over 1 year ago in Content Marketing / Notifications 0 Future consideration