Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Loading Indicator for Page Transitions

When the switching pages in the CMS it would be good to have a 'loading' indicator as a confirmation that I've clicked and the system is performing the action.
over 3 years ago in Content Management / Editing 1 Shipped

Support for Let's Encrypt certificates with automatic renewal

Let's encrypt is becoming the industry standard for certificates. It's free, secure and more and more customers are using it. I know this isn't supported out of the box in Azure, but shouldn't a hosting service like DXP support this?
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 7 Shipped

Integrate a "select/de-select all" option in the campaign picker in Email and Trigger Reports

As a Marketer I want to quickly perform my reports for different campaigns and subgroups of campaigns. Currently I have to manually select and de-select every single one every time I change the selection, which is quite time consuming.
over 3 years ago in Product Recommendations / Analytics / Portal 0 Shipped

Evaluate Marketing Automation correctly with unique data

Marketing automations are not unqiue evaluable. In the report I see only not unique numbers, which are not usable for a reasonable evaluation.
over 3 years ago in Campaign 1 Shipped

Ensure deliverability via API

As an email marketer, I want to ensure the best deliverability. A key factor is that images are on the sending domain and a text version is provided. We need a way to make this possible not only manually but via the API.
over 3 years ago in Campaign 1 Shipped

Support for reCAPTCHA v3 in Episerver Forms

Our customer would like to use Googles reCAPTCHA v3 in order to protect against malicious form submissions. This does not seem to be a trivial task to implement. Episerver can help in one or more ways, like: Episerver implements a new "Form ...
over 3 years ago in Content Management / Forms 3 Shipped

Add category reporting in the Personalization Portal

Add category reporting within the personalisation portal. The reporting available in the portal is sub-optimal and doesn’t provide a very detailed picture. Having the ability to breakdown performance by category (as well as attributes such as type...
over 3 years ago in Product Recommendations / Analytics / Portal 0 Shipped

Support for Azure Keyvault and/or Azure App Configuration

As it is generally frowned upon to store credentials and keys in checked-in code such as web.config and config transforms - it's essential for a smooth path for episerver DXP to support either using Azure Key vault or Azure App Configuration, so c...
over 3 years ago in DXP Cloud Platform / Code deployment 10 Shipped

Send an email notification when a DXC deployment completes Step 2

At the moment an email notification is sent when Step 1 of a DXC deployment completes but it would also be very useful to receive an email notification when Step 2 completes so we don't have to manually check the deployment progress.
over 3 years ago in DXP Cloud Platform / Code deployment 5 Shipped

QR code support in coupon generator

In addition to the EAN barcode generator Campaign supports the creation of QR codes as well.
over 5 years ago in Campaign 1 Shipped