Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Archive Unused Rules (vs deleting them)

From a customer: The options are only to “Move To Top, Duplicate or Delete”. One does not necessarily want to delete past rules, in case one wants to re-use them or use them to duplicate them to create a slightly different rule etc. Therefore, the...
over 1 year ago in Feature Experimentation / Feature Flagging Workflows 0 Future consideration

Move files directly from Content tab to Attachments

It would be very helpful if you had the ability to select files in the Content tab (e.g. alternate draft files) and MOVE them directly to the Attachments. Sometimes extra draft files end up in the Content tab. In order to keep them in the Task, yo...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 2 Future consideration

Step due dates to start from previous step date (not today's date)

When building multiple steps with due dates, it's a bit frustrating that the due date selector always defaults back to TODAY's date. Because the due dates need to be chronological, it would be helpful if the step due date defaulted to the PREVIOUS...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add Events to Milestones

Currently only Tasks can be added to Milestones, but we also need Events to be added to Milestones
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Sort/Filter Comments in Proofing & Versioning

The ability to sort and filter comments by page in the proofing and versioning, rather than having comments listed chronologically would be great.
4 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Time tracker for activities

Recommend a feature that can track how many minutes it takes to complete a step or a task. For example, the minutes it takes to write an article or create an image.
about 1 year ago in Content Marketing / Analytics 0 Future consideration

Add thumbnails for Adobe file types

We often need to add Photoshop, Illustrator, and InDesign files to our Library and it would make it much easier to identify those files if there were a thumbnail image of it's content. Bonus points, but not required, for Premiere Pro and After Eff...
almost 2 years ago in Content Marketing / DAM/Library 2 Future consideration

Users & Teams needs update

I'm an Admin for Welcome platform. I'd suggest below improvements to Users & Teams section: New column: last login date. Right now I can't figure out who's not using the system, specially important when users are external. Enable sort on all c...
over 1 year ago in Content Marketing / Settings + Configuration 2 Future consideration

Sub-folders ability to hold assets / Folder filter

When you organize your assets on sub-folders on the Library the assets remain loose on the main folder as well. This causes confusion and clutter. When you use the filters to show just ‘folders’ this issue is ‘corrected’ but when you go into the f...
almost 2 years ago in Content Marketing / DAM/Library 1 Future consideration

Allow access to Sustainability reporting

Microsoft provides facilities to insight and measurement of sustainability metrics which are available from the platform, as part of sustainability efforts it would be good to have the option to have access to this (a little like appinsights), to ...
12 months ago in DXP Cloud Platform / Telemetry 0 Future consideration