Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Show/Hide logic for Work Request forms

We would like the ability to show or hide different fields in a Work Request form based on a user selected drop down. For example, if a user selects Website Update from the Request Type dropdown, only fields in section Website Update would display...
8 months ago in Content Marketing / Requests 3

Allow developers to directly access databases in lower level environments

As a developer, allowing direct database access to lower level environments, such as integration, to troubleshoot issues or run queries to confirm schema/validate data. Direct access allows developers to do this quickly and efficiently, as the cur...
9 months ago in DXP Cloud Platform / Data management 2 Investigating

Need ability to see calendar view of projects based on specific step in workflow

As a Creative Director and Project Manager, I need the ability to see all of my organization's upcoming projects based on a single universal workflow step from a task before that step is being worked on. This will help me get an editorial calendar...
about 1 year ago in Content Marketing / Plan 2

Adding multiple blocks under Personalization group

EPiServer.CMS version 12.22.7 When trying to add multiple blocks under one personalization group with the same visitorgroup, they can't be merged together as it is today. And when trying to do this as in the attached image, it is just the top item...
over 1 year ago in Content Management / Personalization 1

Back In Stock Trigger

an OMVP has asked about adding a "back in stock" trigger functionality to email/trigger messages. The trigger would work something like: User first browses product on site which is out of stock A day or sometime later the product is now back in st...
over 1 year ago in Product Recommendations / Email Personalization 0

Remove Times from Workflow Steps

We'd like our workflow steps to be due dates only, with no times. The times are confusing for our international teams.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Allow Sync down to other environments while in Prod mode

There needs to be a way to push product updates to lower environments (dev, qa, sandbox) when in "production mode" -- basically to refresh published products to other environments without turning off production. Would be ideal if there was another...
over 2 years ago in PIM 11 Already exists

Give "read-only" content contributors users the right to view/review unpublished products

Detailed Description of the issue: Unpublished products are not viewable nor reviewable in the CMS for read-only users. Steps to replicate: 1. Login to the CMS as a "read-only" user (E.g., Catalog Managers).2. Go to the Commerce section.3. Try to ...
over 2 years ago in Customized Commerce / Catalogs 1 Planned

Ability to select best bets content using language+region

We currently have our content created on a language+region basis (e.g. sv-se, fi-fi, de-de, es-mx, etc.) and we currently noticed that Optimizely won't let us select content for best bets section--button is greyed out. e.g. Attached an image tryin...
almost 3 years ago in Content Management 1 Investigating

Possibility to turn off Sticky Tag

In one of the latest upgrades the concept of the Sticky Tag was introduced in the editor view. This basically means that when going back to a previously edited page or block, the tab that was open when leaving will be opened again. At this moment ...
about 3 years ago in Content Management / Editing 0