Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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Add thumbnails for Adobe file types

We often need to add Photoshop, Illustrator, and InDesign files to our Library and it would make it much easier to identify those files if there were a thumbnail image of it's content. Bonus points, but not required, for Premiere Pro and After Eff...
over 1 year ago in Content Marketing / DAM/Library 2 Future consideration

Multiselect users in 'Users & Teams' view

Add a checkbox + 'select all' feature in User & Teams interface. Reason, we want to delete multiple users (ex all 'Expired') from the platform. Now you need to do it one by one, very time consuming.
7 months ago in Content Marketing / Settings + Configuration 0

Download assets from archived tasks

We'd like to be able to still download assets (attachments and content) from tasks that have been archived without having to un-archive them and re-archive them.
4 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Sub-folders ability to hold assets / Folder filter

When you organize your assets on sub-folders on the Library the assets remain loose on the main folder as well. This causes confusion and clutter. When you use the filters to show just ‘folders’ this issue is ‘corrected’ but when you go into the f...
over 1 year ago in Content Marketing / DAM/Library 1 Future consideration

Create a native integration with Clockify for time tracking

We want to track how much time we spend on tasks and projects, but since that functionality is not available in Optimizely, we are working on building our own Zapier integration with Clockify to do that for us. Clockify has native integrations ava...
11 months ago in Content Marketing / Integrations 1

Assign Multiple Owners to a Step

No description provided
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Date order for task organization

In a task board view, when it shows the task for the next week, it does not put them in date order. The date sorting occurs when you reach that week, but it would be nice for tasks to be organized by date when you're looking ahead to the next week...
4 months ago in Content Marketing / Plan 0

Comment navigation in Proofing View

When in the proofing/versioning view, it doesn't work to click on the comments in the side panel and then find their place in the document. It works the opposite way (I can click the comments on the page and be taken to the comment in the side pan...
4 months ago in Content Marketing / Structured Content 0

Make all form submissions searchable

There is no way to search all form submissions. I can get a report that shows there was a bounced email from a form submission to abc@xyz.com with the date and time, but I can't search Optimizely to find that form submissions, you can only search ...
7 months ago in Content Marketing / CMS + CMP Publishing 0

Allow users to sort comments on review pages

As a content creator, I want to be able to sort comments on review pages depending on what kind of content is being reviewed: Specifically as a graphic designer working on brochures/PDFs, I want to be able to sort comments in these ways: Start on ...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration