Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1601 of 1601

A way to prioritize personalized content.

Hello! One of our customers requested a feature which would allow prioritization of personalized blocks in a scenario where a user can belong to multiple groups. When a page has a block area that is designed to show only one block with varied cont...
over 1 year ago in Content Recommendations 0

Scroll to top of new page after clicking footer links

On long pages when you click a footer link the new page is scrolled down to the same position as the previous page. We understand this is by design in the base Spire UI behavior. We would like an option or setting to always reset newly loaded page...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Remove the UofM field from the Order Upload Template

Web users have trouble populating clean data in the Order Upload file, getting particularly frustrated with incorrect unit of measure values. We'd like to remove the UoM column from the order upload template and use product default UoM in the impo...
over 1 year ago in Configured Commerce / Orders & Payment 1 Gathering interest

Set Step Duration to Hours (in addition to days)

Suggestion for step duration option in the Workflow template: Update to allow for smaller time increments than 1 full day/in business days. We can't use this function because many of our steps are assigned the same day as other steps. It would sav...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Clinets request a way to differentiate experiment state (active, paused, archived, invalid)

This has been requested via FS swift-sdk github issues (https://github.com/optimizely/swift-sdk/issues/291) Currently SDK provides an error experimentKeyInvalid which says "Experiment key ((key)) is not in datafile. It is either invalid, paused, o...
over 1 year ago in Feature Experimentation / SDKs & Agent 0 Future consideration

PIM should allow for Automated Exports to various systems (Automated CSV, TXT, Excel)

The PIM system should allow Users to schedule exports of data to other places than Optimizely B2B Commerce. There should be options to schedule the jobs from within the PIM so data can go to other web systems. It would be up to those other systems...
over 1 year ago in PIM 1 Gathering interest

Creating Custom Reports should be able to have their own name and description

Currently If you create a report, and change some of the filters, when you add this report to your board you cannot modify the name or description of the report. This means that if I am using (Online Orders) any report I make, even if it is lookin...
over 1 year ago in Commerce Analytics 1 Will not consider

Preview Image for Twitter Posts

Does Welcome plan to incorporate the preview image function for Twitter posts? Currently, the right hand side preview pane in publishing tab for the Twitter widget currently does not expand to show the thumbnail preview of the URL that is pasted.
over 1 year ago in Content Marketing / Integrations 0 Future consideration

Add Default Watchers to a Workflow

The customer would like to add default watchers to a workflow, for users who are not part of the workflow but still need access. They also like the watcher notifications, but they have to remember to add themselves as watchers in order to get them.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Assignee Notification for Asset Added

There is a watcher notification for the addition of an asset to a task, but no assignee notification. Since I would like to be notified of new uploads, I have to add myself as a watcher to tasks even when I'm an assignee.
over 1 year ago in Content Marketing / Notifications 0 Future consideration