Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Bounce/exit metrics in Optimizely Full Stack

Bounce and exit rate are key metrics for our business, as they often reach statistical significance and are crucial for us as an indication of experiment performance. At present, these metrics are only available in the Optimizely Web product and n...
over 2 years ago in Feature Experimentation / Other 1 Future consideration

Moving Content Between Plan & Library

Folders should be able to be created in a Campaign or Task, for asset organization. Folders should be able to be imported into Campaign or Task, as well as Collections.
about 2 years ago in Content Marketing / Plan 0 Future consideration

Resize Columns in Content Tab List View

Within the Plan view, columns are able to be resized by dragging the column borders. We'd like to be able to do the same within the content tab list view so we can see full asset titles.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add a Parent Campaign ID field and all the parent campaign ID as value under it

We need Parent Campaign ID to display as a field in the field settings so that they appear as filters in different modules in the platform and we want all of their IDs to display as the field value under the campaign ID field. Currently, we use a ...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Step duration on sub-steps

We would like to be able to add step durations to sub-steps. The total of the durations for the sub-steps should equal the total for the main step.
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Honeypot

There should be a honeypot field to prevent spam submissions without captcha.
about 3 years ago in Content Management / Forms 0 Future consideration

Possibility for a Task to be associated with multiple Campaigns

For organization and planning purposes, multiple teams create their own plans and views, often with multiple tasks being created and living under different campaigns, but for the same Marketing objective, for example, a new product Launch. The pos...
over 1 year ago in Content Management / Content Manager 0 Future consideration

Add experiment metadata (human readible experiment name, variation name, event name, etc) in E3

Add experiment metadata (start/finish date, etc) to E3. These can be accessed via our REST API but this would reduce the friction points of building dashboards using the E3 data.
about 3 years ago in Experimentation Analytics 0 Future consideration

Sort In Review Tasks

As an approver I want to sort my 'In Review' tasks So that I can manage my approvals more efficiently. The outcome is the ability to change the sort order would allow us greater control and further ability to prioritise our approvals,
over 4 years ago in Content Management / Collaboration & Approval 1 Future consideration

Project related tasks separate from standard tasks

As a CMS user I want project items to go through workflow as separate tasks to standard workflow tasks So that I can better manage my publishing workflows for specific projects separately to my BAU tasks. The outcome is that Project items appear...
over 4 years ago in Content Management / Collaboration & Approval 0 Future consideration