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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Tasks, Campaigns, and Events

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Proofing & Versioning Button - More Prominent

The Pencil icon for Proofing & Versioning seems to get overlooked, often by collaborators needing to review a piece of content. I suggest a more prominent button that includes text so that it is more visible. Bonus to also include a little red...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Track changes on briefs

Brief templates should have a tracked changes/review feature on the toolbar.

Annotate on Brief Templates

We would like the ability to annotate on brief templates in order to better facilitate collaboration. There are times when we don't actually want to change any values, but to have a discussion about them instead. The comments space is not ideal be...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Allow tasks (without a campaign) be visible or editable to a team or org

Currently if a task is part of campaign then it is visible to our entire org. Admin config setting allows Campaigns and tasks under it to be VIEW only or Editable to entire org or a team. Similar functionality is requested for tasks which are not ...

Timeline, Calendar, and Board View In Campaign Page

We would love to be able to access timeline, calendar, and board views in campaign window, with these views showing the timeline & calendar for that specific campaign only. This would eliminate clicks, particularly when presenting the campaign...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Introduce formatting into comments section

Introduce formatting into comment sections (enabling rich text field capabilities)
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Make Task Mandatory in Campaign

There are scenarios where a workflow (strict) is not required but a task needs to be completed as a stand-alone item as part of a campaign or process. e.g. "Book Event". In addition to preventing a campaign from completing, I'd like to be able to ...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Use Fields as Placeholders in Brand Templates

Allow the usage of Text Placeholders within Brand Templates to reuse Task or Campaign Fields/Attributes.

Download All vs Only Unresolved Comments in PDF

When downloading a document with comments into a PDF, all comments are downloaded, regardless of their status as open or unresolved. We'd like the option to choose whether to download all comments or just those that are unresolved. That would help...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Sync Adobe Acrobat Comments with Proofing Comments

Many of our stakeholders add their comments to PDFs in Adobe Acrobat and upload it to Welcome for review. It seems that the Acrobat comments do show up in the content section of Welcome, but they do not appear in the Proofing & Versioning sect...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration