Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Tasks, Campaigns, and Events

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Flexibility to customize dates in workflow with assigned step durations

There is additional flexibility needed with adjusting the dates on the workflows because right now there is no way to disregard the preset durations on the templated workflow.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

View All Campaign Content at the Task Level

It would improve the workflow to be able to view all related content at the task level instead of having to keep navigating to the campaign level.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Update History and Notifications for Due Date Changes from Smart Durations

When using smart workflow durations, the step due dates get changed any time someone completes a step early, which is expected. But the history tab and the email notifications that accompany the change make it look like the person who completed th...
over 1 year ago in Content Marketing / Notifications / Tasks, Campaigns, and Events 0 Future consideration

Select Tasks from Template Before Creating Campaign

Currently, when our team uses a campaign template, they don't always need all tasks included in the campaign. Because they don't have the ability to select specific tasks within the template, they create the new campaign and then delete the tasks ...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Team Dropdown in Share Modal

When using the share modal, I can search for teams to add, but I'd prefer a picklist instead. I can't always remember the names of the teams we've created, but I could pick one out from a list if presented to me.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add Preview Image/Thumbnail .zip Files

Can we add a thumbnail or preview for .zip files? The current visual doesn't give any insight into what's inside.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add Default Watchers to a Workflow

The customer would like to add default watchers to a workflow, for users who are not part of the workflow but still need access. They also like the watcher notifications, but they have to remember to add themselves as watchers in order to get them.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Remove Auto-Fill of Campaign Field

We need to enforce the population of a campaign when creating a task, and the mandatory campaign option is great. But it auto-populates with the most recently viewed campaign, which we'd prefer to turn off. If users don't check that field, they en...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Edit Article Language Dropdown Values in Text Editor

Is it possible to add/edit values to the Primary Article’s Language dropdown as part of the text editor?The list in this dropdown appears to be limited and doesn’t cover all the ISO-639 languages.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Match Task Due Date to Single Workflow Step

We have a one-step workflow, where the step due date is always the same as the task due date. Instead of having to set this date twice, it would be great if a one-step workflow would inherit the task due date.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration