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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Future consideration
Created by Guest
Created on Mar 8, 2023

Website annotations - snapshot view

We have had issues surrounding the comment/annotation locations for websites not being found, and thus unable to reliably discern where on the page that user made the comment. We submitted a support ticket and found that it is due to them being tied to specific HTML tags that were likely modified or removed after the comment was created. This functionality makes sense overall, but from a reliability standpoint, it would be beneficial to somehow include a snapshot of the user's view as they make the comment. That way, even as the page changes, content creators can still understand what the comment was about.