Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Tasks, Campaigns, and Events

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Resize Columns in Content Tab List View

Within the Plan view, columns are able to be resized by dragging the column borders. We'd like to be able to do the same within the content tab list view so we can see full asset titles.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Text Editor UI

In some cases, we'll have multiple text editors (2-3) in a task that includes additional content to support the primary article. Differentiating between multiple text editor icons is not intuitive for users who are collaborators and not typically ...
11 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Create a QR code automatically

When creating a landing page through CMP, we would like to bring common actions into the platform which currently involve a lot of copy-paste work. Oftentimes, when we make landing pages for events or campaigns, we required a QR code be generated....
12 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Requests and Campaigns on Board View

In Task board Plan view, you cannot view Work Requests. Viewing WRQs would be helpful because then we could plan/prioritize work that has not been built out yet, or view larger projects as a whole (rather than only the specific deliverables). We w...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Post-Submission Email Tracking Feature for Episerver Forms

Over the past few months, we've noticed an occasional issue wherein emails are not being sent after form submissions within Episerver Forms. While we understand that SMTP issues may sometimes be the cause, we believe that having a post-submission ...
6 months ago in Content Marketing / CMS + CMP Publishing 0

List View Search Functionality

One of the main reasons we began looking for software like the CMP was for the purpose of faceted search. The expectation was that the Search functionality in Welcome would allow us to search for precise key words or phrases within the content and...
over 1 year ago in Content Marketing / Plan / Tasks, Campaigns, and Events 1 Future consideration

Ability to change a Task to a Campaign or vise versa

There isn't an option to make this switch. To do so, you have to delete the Task/Campaign and recreate it. This is problematic if the Task already contains comments, etc.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Step due date must have time zone Or no time option at all

Currently in a workflow step, we are able to assign a Due date. This Due date option allows us to choose a Date and Time. The time option does not specify what Time-zone is expected so it may bet confusing for global teams. Solution : Add Timezone...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Link a Task from Campaign to workflow step and vice-versus

How to link a step within a Task Workflow to take user back to Campaign-->Activities tab to initiate another Task X or directly link a step to another TASK X in the overall campaign.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 2

Ability to control what fields to show/hide in CREATE CAMPAIGN & CREATE TASK Views

Introduce option to control field visibility or add supporting help text on the CREATE CAMPAIGN & CREATE TASK Views: Field Display Controls: Currently, the Create Campaign and Create Task views include fields we don’t need and this causes conf...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 3 Future consideration