Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Tasks, Campaigns, and Events

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Create Rigid Workflow Without Step Actions

When creating a rigid workflow in the platform, each step must be assigned at least one action before the workflow can be saved. Customers like the governance of rigid workflows, but often the actions do not correlate with the step. If we could ei...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add Event Status

We would also like to see event status capability, much like task status. This might be: In preparation / In progress / Completed. This again will enable us to see at a glance how preparation for events are coming on. We would not like to use task...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Auto-populate Name of Work Request with its Title

In work request templates, sometimes the title field isn’t necessary, as it just duplicates the name of the work request. E.g. we have a work request template specifically for users to come and request access to the platform. The work request itse...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Flag When Updating a Step/Task Due Date to a Weekend

We need to up with some sort of flag/messaging that tells users to only select weekdays instead of weekends, or a message that warns them that selecting a weekend as a step due date may also cause other step due dates to fall on weekends.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Measure/Track Level of Effort for Completing a Step

Is there a way to add effort level per each task so that we can have an overview of the team and understand if any team member is overworked, for example? We would like to be able to give an overview to say we require extra support for maybe XX am...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Already exists

Workflow Action "Write/Edit Brief"

We would like the ability to use workflow actions to enforce the creation of a brief before we start on contnet creation. The "write/edit content" action gives access to the content tab. We would like something similar, but for the brief tab only.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Allow Out of Sequence Workflow Step Due Dates

Often, we want to change the due date of a single step on the fly, but we're blocked if that due date means the steps end up out of order. Could the system alert the user that the steps may be out of date order with their update, but not prevent t...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Copy Events

We would like to be able to copy the events like we copy tasks currently - and be able to carry over all the selected labels without having to manually selected each time. We use events a lot and is painful to have to select so many labels manually.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Simply Field Addition on Task

There are too many steps in order to search for the individual labels at task creation: I want to select two labels for a task that fall in two fields, I have to do the following: Open Fields chevron drop down arrow Click “Add Field” button Scroll...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Versions in Web Proofing

We love the new feature to upload URL, but would like to be able to upload versions of it so we don't lose comments and we'd like to be able to name the URL in case there are many in order to differentiate.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration