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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Future consideration
Created by Guest
Created on Jul 15, 2022

Auto-populate Name of Work Request with its Title

In work request templates, sometimes the title field isn’t necessary, as it just duplicates the name of the work request. E.g. we have a work request template specifically for users to come and request access to the platform. The work request itself is called “user request access” and therefore the title is just redundant as users have to re-type that exact thing. We would like it to be pre-populated so that users don’t have an extra step in re-typing the title unnecessarily. This could be editable, should anyone need to add anything different.