Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Tasks, Campaigns, and Events

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Sync Adobe Acrobat Comments with Proofing Comments

Many of our stakeholders add their comments to PDFs in Adobe Acrobat and upload it to Welcome for review. It seems that the Acrobat comments do show up in the content section of Welcome, but they do not appear in the Proofing & Versioning sect...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Spellcheck and Advanced Formatting in Text Editor

In the text editor, we would like to have more features for formatting text, similar to Microsoft word. For example, the spacing is impossible to adjust. Also, there is no spellcheck feature.
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Set Step Duration to Hours (in addition to days)

Suggestion for step duration option in the Workflow template: Update to allow for smaller time increments than 1 full day/in business days. We can't use this function because many of our steps are assigned the same day as other steps. It would sav...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Bitly support

When creating a landing page through CMP, we would like to bring common actions into the platform which currently involve a lot of copy-paste work. We often have to create shortlinks for campaigns/pages we attach to tasks in CMP. Would be great if...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Sync CMS pages to CMP Library

Unless we select every page individually from CMS there's no way to see them in our CMP library, search for a page, and add it to a task.
about 1 year ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Use Content Proofing for CMS Pages

When reviewing content in a task, digital marketing teams regularly use the Content Proofing feature to leave comments directly on the asset being reviewed. This isn't available for CMS pages and the comments on tasks aren't linked to the page bei...
about 1 year ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Create a copy of an existing CMS page

We'd like to be able to select an existing page to use as the basis for a new page which we'll then edit and approve in CMP. Our team uses existing pages in CMS when possible to save time while creating new content. This reduces the time to produc...
about 1 year ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Ability to respond with reactions e.g. thumbs up in comments

My team is very used to being able to give a thumbs up in response to a request or question. We'd love to see reactions as options for replying in comments.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Apply Workflows to Events

We would love to see workflows for events. These would not be to create ‘assets’ like with tasks, but to assign responsibilities for preparation/work on the day/follow up etc. Right now, we put this information in the brief but it won’t show up on...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Ability to write fraction with the horizontal line between two values

We'd like to write fractions in the text editor in the attached file format. But in our text editor, it's not possible to write format using the horizontal line between two values. At the moment they use the versions of the formula you have "y=k/x...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration