Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Settings + Configuration

Showing 66

More granular options for Advance Settings on Fields

When the user is creating new tasks or campaigns the list of Labels and fields on the drop down is extremely long and hard to search, some fields/labels only apply to Campaigns and some only to tasks. If they had the ability on the advance setting...
over 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Consolidated Request Routing Rules

We currently have to set multiple individual routing rules for the same templates. Ideally, we should have 1 routing rule set for each template and be able to include rule sets, and/or logic, and designate multiple options for a field depending on...
over 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

"If Answered" Logic

It would be great if logic routing options could have a logic option for "if answered" ie if this question is answered, skip to question or section x or show these values in question Y. This would allow us to incorporate open text field questions ...
over 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Edit Field Type of Existing Field

Once created, it appears that you cannot change the 'field type' of an existing field. I know not all data would be available across all field types, but we'd like to be able to change things from single-select dropdown to radio button, or from te...
over 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Make Campaign Start and End Date Mandatory

We would like a setting at the admin level that would enforce the user to have to provide those dates at the Campaign creation level. Ideally, if the user does not fill them in and clicks “create”, it won’t let the user create the campaign and hig...
almost 3 years ago in Content Marketing / Settings + Configuration 0 Future consideration

If/Then Field Completion

We have a number of fields where we want to include an "other" option, then have users fill in a text field with the information that's required. For example - we have a field with office addresses in it. A user can either select one of those addr...
almost 3 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Move start and end dates after workflow selection

When creating a task, move the start and end dates to below the workflow selection since the due dates might change depending on the workflow's SLAs.
14 days ago in Content Marketing / Settings + Configuration 0

Team dashboard

We want to create a dashboard so team leaders can see how many tasks/steps each person on their team has active.
29 days ago in Content Marketing / Settings + Configuration 0

Accordions in WRQ forms

We want the ability to have collapsible sections in the WRQ forms for those forms that are really long.
29 days ago in Content Marketing / Settings + Configuration 0

Ability to pull from Library from Attachments

As an admin, I would like to provide the ability for users to pull files from the CMP Library using the Attachments field in templates. Right now, they can only pull files from the Library using the Creative Assets field. Often, we do not pull cre...
about 1 month ago in Content Marketing / Settings + Configuration 0