Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Settings + Configuration

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Add Text option gives a rich text field but doesn't allow upload image

In the template settings for briefs, we have an option Add Text. This option gives you a rich text field but doesn't allow uploading image in it. Had a chat with Saquif and Zahid on this and it seems the text field is there for the instructions. I...
10 months ago in Content Marketing / Settings + Configuration 0

New workflow button needed

Need a button that allows "Approved with changes"
over 1 year ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Ability to add Watchers to Routing Rules

When definining Routing Rules, it would be great to have the ability to add Watchers for the rule (similar to the "Notification Recipient"). This use case is needed when the watcher is not actively involved in the work request, but should be autom...
over 1 year ago in Content Marketing / Settings + Configuration 2 Future consideration

Additional Template Logic Available

In my form, I have a multi-select dropdown and based on whether the requester has "included" one of the selections or not included that selection, determines whether one field should be showing next or another field should be showing next. Specifi...
over 1 year ago in Content Marketing / Settings + Configuration 1 Future consideration

Object Override missing help text and documentation

The Object Override feature for Roles does not have help text to describe it's purpose nor any documentation on the Support site either. As this feature is meant to be a 'Super Admin' feature, there should be clear information on the use case and ...
11 months ago in Content Marketing / Settings + Configuration 0

Choose Custom Colors for Campaigns, Label Values

We'd like to use custom colors (ideally via HEX codes) to set the colors for our campaigns. That way, we could match the colors to those in use by other platforms, match our brand, etc.
about 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Global time of day settings

It would be helpful to be able to set a global "time of day" in the admin settings vs. having each step default to the time it's being built and requiring manual adjustment.
about 1 year ago in Content Marketing / Settings + Configuration 0

Add a duration indicator to workflow cards

When viewing all of the workflows, it would be helpful to see the total duration indicated at the card level. It's currently hard to tell what that is, because it isn't totaled anywhere.
about 1 year ago in Content Marketing / Settings + Configuration 0

Automatically Alphabetize or Drag-and-Drop Values when Editing a List

In order to keep things organized, we keep our label values in alphabetical order. But if I need to add a value, there's no way to put it in order without removing all of the values and re-adding them. It would be nice if the platform could alphab...
about 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

View Field Usage

Sometimes, when I make edits to fields or want to remove them, I would need to adjust logic on templates, routing rules, etc. It would be great if we could have a column in the fields area that would note where the field is in use across templates...
over 2 years ago in Content Marketing / Settings + Configuration 1 Planned