Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1643 of 1643

Ericsson: Need an API with all end points needed in order to pull correct data of their usage of the platform.

On item #7 below please find attached file where you will find comments on the current API and .csv exports. We would preferably need an API with all end points needed in order to pull correct data of our usage of the platform.Please see sheet 'Fi...
4 months ago in Content Marketing 0

Allow sorting of catalog nodes

As a product catalog editor I would like to be able to sort catalog nodes, in the same way as I can sort catalog entries (click on Sort Mode). This is a common request we get from customers.
over 1 year ago in Customized Commerce / Catalogs 2 Future consideration

Need @ mentions in Microsoft products connected to CMP

As a marketer and someone who creates content using Microsoft Word and PowerPoint, I need to be able to @ mention others within the documents. I also need to be notified when I'm mentioned, so I don't miss feedback. It would be great to have the @...
over 1 year ago in Content Marketing / Integrations 0 Future consideration

To be able to disable renditions for individual assets in Library

Hi Team, are there any plan to allow renditions to be disabled on an asset-by-asset basis. Maybe as a menu option to turn off ? Reason being that some assets do not require renditions to be created. e.g. logo's ?
8 months ago in Content Marketing / DAM/Library 1

Add project_id to events

Please consider the idea to add a project_id field in our events: https://docs.developers.optimizely.com/experimentation-data/docs/experimentation-events-data-specification
4 months ago in Experimentation Analytics / Data Import / Export 0

Add descriptions and remarks to Options classes

Some Options classes or their new properties is not having descriptions, which makes it confusing and hard while configuring the CMS. For example: ActivityOptions, UIOptions, ProjectUIOptions, TelemetryOptions.
4 months ago in Content Management / Technical 0

Incorporate the use of same meaning words (synonyms) for the Library search

Please update search within the Library to return images where the keywords are similar to what is entered. Our employees are searching the Library for words which are similar to, but do not exactly match which has been added as metadata through t...
8 months ago in Content Marketing / DAM/Library 0

iFrame and Punchout integration

Our punchout customers are requiring us to keep our punchout catalog in a frame within their procurements systems. We have been told that Optimizely does not support this functionality as it causes conflict with their authentication API. We ask th...
over 2 years ago in Configured Commerce / Integration 0

Make it possible to filter on customer email when customer name doesn't exist

We want to filter subscriptions on a Customer Email however it doesn't work for subscriptions without a Customer Name. It works for subscriptions with a Customer Name.
4 months ago in Customized Commerce 1 Already exists

Add Text option gives a rich text field but doesn't allow upload image

In the template settings for briefs, we have an option Add Text. This option gives you a rich text field but doesn't allow uploading image in it. Had a chat with Saquif and Zahid on this and it seems the text field is there for the instructions. I...
4 months ago in Content Marketing / Settings + Configuration 0