Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1643 of 1643

As an editor, I'd like to see where my content blocks are used in the Catalog.

Currently, if we author a block within the catalog but then go to make edits to that block we often see "this block isn't used anywhere" but that is false. It would be helpful to know all the placements within the catalog.
over 3 years ago in Content Management / Content Manager 0

AI Facial Recognition & Tagging

It would be beneficial to have AI Facial Recognition & Tagging in the DAM. This would allow us to quickly find assets - i.e. Executive Team - within the platform.(Similar to how your photo app will organise photos in folders based on facial re...
5 months ago in Content Marketing / DAM/Library 0 Future consideration

See all scheduled updates in one place

It would be useful to have a report for all scheduled pages and components.
over 1 year ago in Content Management / Reporting 2

Account switcher should stay on same page

We have many Personalization clients that have multiple accounts in Personalization Portal, to manage their different shops/country-&languages-sites. Unfortunately it has become a pain to make changes across multiple accounts with the new layo...
almost 4 years ago in Product Recommendations / Portal 1 Planned

Restore deleted mailings and mailing templates

As a campaign user, I would like to be able to restore deleted mailings and mailing templates without contacting support
almost 2 years ago in Campaign 0 Future consideration

Bring in AI Content Generator (text and image) into Wizard in Omnichannel

As a marketer at Optimizely, it would be easier for me to access all of the AI features when creating content in the omnichannel editor if the Wizard included the same text and image generation capabilities as the AI Content Generator.
5 months ago in Content Marketing / Structured Content 0 Will not implement

Send time optimization in camapaign

Hi, the sent time optimization (STO) feature would be very useful for us to sendout campaigns.This feature should work in this way: it should keep trace of the time at which users usually open the emails and automatically send the email at this sp...
5 months ago in Campaign 0

Missing API endpoint for 'Create at' for Campaigns

No description provided
5 months ago in Community API 0

Enable Brotli compression in Cloudflare

Brotli is a state of the art lossless compression format, supported by all major browsers. It is capable of achieving considerably better compression ratios than the ubiquitous gzip, and is rapidly gaining in popularity. It is supported out of the...
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Honeypot

There should be a honeypot field to prevent spam submissions without captcha.
over 2 years ago in Content Management / Forms 0 Future consideration