Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

All feedback

Showing 1639 of 1639

Support for add custom icon to custom menu item

In 12.22.0 Optimizely CMS UI packages, the menus have been completely redone. We can add custom menu items to the Main menu, but we are unable to enable showing the custom icons for the custom menu items. It is very difficult to navigate the custo...
10 months ago in Content Management / Technical 1

Digital Presence Locally in China

We would like the option of having a digital presence for our solution lcoally in China. Delivering traffic into China via the China CND is not an option for us as we need to deliver with fast response time or other reasons.
about 4 years ago in DXP Cloud Platform 0 Future consideration

Library Cover Photos

It would be nice to be able to upload/add a cover photo/image to our various folders within the library versus every folder using the same small/gray folder icon. It would make the files easier to identify more quickly when scanning the library.
over 1 year ago in Content Marketing / DAM/Library 1 Investigating

Create smaller export batch files to avoid 500MB limit from Cloudflare

As a content creator/manager using DxP I want to have the ability to import large amounts of content totaling more than 500MB. The current barrier is cloudflare which prevents imports from being uploaded that are larger than 500MB. Our content exp...
over 1 year ago in Content Management / Content Manager 3

Reject an Order

If a Buyer1 places an order, it kicks off to the Approver to approve the order. What if the Approver wants to reject the order for some reason? There needs to be a way to reject and add comments.
over 3 years ago in Configured Commerce / Orders & Payment 1 Gathering interest

Add 'Compliance Expiry' Within 'Manage Expiration and Archiving' on CMS Pages

As an Editor in the CMS I want to be able to add a 'Compliance Expiry' date to a page within the 'Manage Expiration and Archiving' popup, so that I can indicate in Edit Mode that the page content will need to be reviewed by the Compliance Team. If...
10 months ago in Content Management / Collaboration & Approval 2

Pricing with promotion applied rounded to 2 decimals

Our client wants to round the price with a promotion applied to 2 decimals, because the ERP was setup to allow only 2 decimals and they want all calculations with 2 decimals. For example, a customer ordered 101 EA with a price of 8.973 / EA. The t...
over 1 year ago in Configured Commerce / Marketing & Promotions 3 Investigating

Email Analytics

It would be nice to be able to see analytics around marketing emails sent from Insite. What is the open rate? What is the click through rate? If you wanted to try a new subject line to see which email had a better open rate, right now you couldn't...
over 3 years ago in Commerce Analytics 0 Gathering interest

Azure Queue / Service Bus for Message Handling

CDN logs are exposed to us via SAS URI with read Permissions. However if Episerver could consider exposing the Azure Queue / Service Bus that will be a complete solution that helps us consume the logs from Queue., instead of designing a solution f...
over 3 years ago in DXP Cloud Platform / Telemetry 1 Future consideration

AI Facial Recognition & Tagging

It would be beneficial to have AI Facial Recognition & Tagging in the DAM. This would allow us to quickly find assets - i.e. Executive Team - within the platform.(Similar to how your photo app will organise photos in folders based on facial re...
5 months ago in Content Marketing / DAM/Library 0 Future consideration