Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1654 of 1654

Full Stack tests show as an ID number instead of Experiment Name.

Expected Experience Full stack tests should be reported using Flag Names and not flag id numbers on https://app.optimizely.com/v2/accountsettings/account/usage . Makes review difficult. Actual Experience (please describe what you see): For the acc...
about 2 years ago in Feature Experimentation / Project / Account Configuration / Settings 1 Future consideration

Inline Blocks: Add reference to page/parent to the object in code

When working with inline blocks within code it would be good if there was a way to get a reference to the page it exists on so we could use it to perform context specific logic within the block.
12 months ago in Content Management / Technical 0

Multiple Websites: Default Website for Impersonation

Would LOVE to have the ability to control which domain (website) is DEFAULTED when Impersonating a User from the admin: We have two websites, potentially more, and for some reason the not primary domain ends up being the SELECTED=SELECTED in the d...
over 1 year ago in Configured Commerce / Admin Console & Import/Export 6 Future consideration

Optimizely CMS page preview needs multiple visitor-groups

Hello, i'm missing the possibility to select multiple visitor-groups in the preview-mode of a page. You can only select one: We often have the use-case that a block is only visible for desktop users and this block has also personalizations, so con...
almost 3 years ago in Content Management / Technical 0

Archive Unused Rules (vs deleting them)

From a customer: The options are only to “Move To Top, Duplicate or Delete”. One does not necessarily want to delete past rules, in case one wants to re-use them or use them to duplicate them to create a slightly different rule etc. Therefore, the...
12 months ago in Feature Experimentation / Feature Flagging Workflows 0 Future consideration

'Rescheduling' sync capabilities for CMP integration to CRM and Email marketing platforms

It would be great to have a bi-directional sync regarding scheduling between CRMs (eg Dynamics) and also Marketing Automation platforms (eg Hootsuite) so that once an email is created and scheduled in CMP and pushed to these other platforms, that ...
2 months ago in Content Management / APIs 0

Create a native integration with Clockify for time tracking

We want to track how much time we spend on tasks and projects, but since that functionality is not available in Optimizely, we are working on building our own Zapier integration with Clockify to do that for us. Clockify has native integrations ava...
7 months ago in Content Marketing / Integrations 1

Include drop-down choices in Content Definitions API

When setting up a Drop-down list property on a ContentType, the drop-down choices aren't included in the content definition when queried via the Content Definitions API. In the attached screenshot you can see that I've defined 3 options for my dro...
5 months ago in Content Management / APIs 0

Add ability to download reports

As a user I want to be able to export reports to Excel so that I can share them within my organization.
9 months ago in Content Management / Reporting 1

API to connect to our Getty account via Marketplace

To open up Optimizely Marketplace to our employees, we require the ability to connect directly to our Corporate Getty Account and also remove Adobe and Unsplash as available options. We have strict brand guidelines and employees are supposed to us...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration