Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 540

Audio Preview

Is there not a way to preview audio files before downloading? If not, can this be added?
10 months ago in Content Marketing / DAM/Library / Tasks, Campaigns, and Events 1 Future consideration

Full support for CMS language settings

It should be simple to get language behavior consistent with CMS language settings around fallback and replacement languages.
over 1 year ago in Optimizely Graph 0 Future consideration

Link Intake brief with Workflow automatically

Automatically link Intake Brief with the workflow as a rule so that the users do not need to pick one from the dropdown themselves when TASK is created.
10 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Global holdout group

The ability to set up hold-out groups, which would allow users to separate a percentage of their user base and exclude them from any experiments or feature launches. This feature would enable users to assess the long-term impact of all cumulative ...
about 1 year ago in Web Experimentation / Project / Account Configuration / Settings  / Targeting 0 Future consideration

Categories Management Improvement

CMS 12 Currently you can only reorder categories within the same level of hierarchy. We need the ability to drag-and-drop them to different levels of hierarchy not just within its current level. Separately, we would like a method to bulk upload Ca...
about 1 year ago in Content Management / Content Manager 1 Future consideration

Fields for Milestones

We'd like to be able to filter our milestones via fields/labels and add additional context like notes via text fields.
about 1 year ago in Content Marketing / Plan 0 Future consideration

Warn of visitor group usage before deletion

Please add a warning before the deltion of a visitor group so that our content managers don't delete a group that is in use. Actually, the UI should show a overview of where each vistor group is used.
about 1 year ago in Content Management / Personalization 0 Future consideration

enable optimizely node sdk to work behind proxy

If sdk is meant to be initialised in air tight environment and you are meant to use proxy for security and audit reasons, then its impossible to do so with createInstance method from neither react nor node SDKs. Datafile wont be fetched, App will ...
about 1 year ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Show details like schedule or selected target group on preview graph of marketing automation

In the MA preview you can see the graph. But when you have an Advanced node as start node, you must click into the editor of the automation to read, when the automation is scheduled to run. This information and probably also other details of other...
almost 3 years ago in Campaign 0 Future consideration

Update the "Device" audience condition to either work with iPads or accurately reflect that iPads cannot be targeted using the "Device" audience condition.

Issue As an experiment engineer, I constantly need to explain that even though Optimizely offers an out-of-the-box solution to create audience conditions that would either include or exclude iPads in experiments, creating an audience condition usi...
10 months ago in Web Experimentation / Targeting 1 Future consideration