Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 95

Separate Toggle for Developer exception page for ServiceApi requests

When working with exceptions from ServiceApi, 500 exceptions in the DXP environments result in a "Something went wrong" html page that does not provide any detail to the underlying error. <!DOCTYPE html > < html lang = "en" > < head...
1 day ago in Integrations 1

Retain versions correctly for a content move in CMS tree (to fix invalid editor history)

As a content editor I want to be able to move content (for example a page) in the CMS tree. When I do this at present a new version is created but this is merged with the previous update for that content. I want a new version to be created and the...
about 2 months ago in Content Management / Editing 1

Paas Portal Microsoft Teams Deployments Cards

EPI Team, We would like to receive Microsoft Teams deployments cards from the Paas Portal . This is a valuable information for the teams in the field during a release cycle. At date only the person who trigger the deployment receive an email. 1 - ...
almost 4 years ago in DXP Cloud Platform / Code deployment 10 Investigating

LanguageManager - translate page including blocks

Improvement #1 As an editor I would like to be able to translate a page by duplicating the master language content AND automatically also get the referenced blocks translated. The result today is that only the properties on the page are translated...
about 4 years ago in Content Management / Multi-language 0 Shipped

Access to container / docker logs

As a developer, I want to access and download container/docker logs from PaaS portal and my environments, just as I can download application logs. This will help me find useful information when a container crashes or fails to start. See attached d...
5 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Feature Enhancement Request List Buttons

We are running into an issue with our customers while using the mobile app. When a user opens the mobile app and then looks at one of their lists, they see 2 buttons on each item, 1 button to order the item and another button to delete the item fr...
28 days ago in Commerce Mobile App 1

Make the Salesforce Marketing Cloud (ExactTarget) plugin work for multiple Business Units

Problem We are using the Plugin in Optimizely CMS to easily connect Optimizely Forms to Salesforce Marketing Cloud Data Extensions. This works very well when the user that's used to configure the connector only has access to 1 Business Unit (MID) ...
about 1 month ago in Content Management / Forms 0

webhooks for suppression events (unsubscribe / bounce)

Goals we receive response- & interaction-data within seconds we process suppression events (unsubscribe, spam-complaint, bounces) close to real-time we replace existing response export-jobs as currently used for closed loop interface (kms) as ...
about 4 years ago in Campaign 2 Shipped

Allow custom local hostnames for Opti ID CMS integration

Currently, in order to test Opti ID integration with Optimizely CMS in a local development environment, you must use https://localhost:5000 as the host URL. Custom hostnames are not allowed, and you will get an error message back from Opti ID if y...
9 months ago in Opti ID 4

Allow Calculated Metrics

Customers would like to be able to build their own metrics by mixing Optimizely events already present in the platform. A key example is funnel metrics: Conversions of step 2 / Conversions of step 1 as opposed to conversions of step 1 / number of ...
over 2 years ago in Experimentation Analytics / Metrics Setup 2 Planned