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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


Search & Navigation

Showing 36 of 1643

Ability to backup Synonyms

I am writing to bring to your attention a recent incident we experienced with the Find that resulted in the loss of the synonyms file. Unfortunately, we had to recreate this file manually, which was both time-consuming and prone to errors. Given t...
3 months ago in Search & Navigation 2 Investigating

Improved Search Function

Currently the search function show only 25 matches. When you have thousands of tasks and work requests (as we are now at 13,000) 25 matches is not nearly enough.
3 months ago in Search & Navigation 0

Ability to honor a Project the user is in when getting search results

Our client would like to be able to test content that is within a Project in the Search results on the site before having to publish that content. Right now they use Projects when adding new content/content updates to the site. They would like to ...
6 months ago in Search & Navigation 0

Expand Search array with scroll bar or add Search Results page when search returns more than 10 results

When I search for content using the Opti CMS Edit | Page | Left Panel Tree w/ Search field, I only see 10 max results. I would like for their to either be a horizontal scroll bar to view more than 10, and/or when I press Enter, the results appear ...
7 months ago in Search & Navigation 1

k-NN functionality in Find

We're interested in saving "Open AI generated vectors" within Optimizely FIND for use in our site search functionality. We aim to employ cosine similarity between the result vectors and the query vectors when retrieving results from FIND. We're ut...
9 months ago in Search & Navigation 0

Search boosting needs to be more granular

Instead of tuning 0-100 or even 0-10, the tuning on the Boosting dashboard is available only from 0-4, which is not granular enough. Often small changes in rank tuning are what is required, but the dashboard does not allow that kind of experimenta...
10 months ago in Search & Navigation 0

Use the "Stocked At Warehouse Level" flag to allow customers to filter products that are in stock

(From Tim Gagnon, Architect) For our client, customers are limited to purchasing products from within the specific market/region they are assigned to. One thing we wanted to explore is if there was a way to use the "Stocked At Warehouse Level" fla...
11 months ago in Search & Navigation 0

Add support for Indexing Events

as a developer I want to be able to cache code that uses Search & Navigation in logic, and depend on masterkeys. When content is changed in the index I want to invalidate the cache (remove masterkey from cache). I want to subscribe on changes ...
about 1 year ago in Search & Navigation 3

Default title and description of Best Bet to the tags on the page

Currently, when adding a Best Bet, you must identify the content for the appropriate keyword, which makes sense. But you are also forced to enter a page title and a description, when those fields could be taken from the page itself. It's fine if y...
over 1 year ago in Search & Navigation 0

Allow Search Redirects to go to External sites

We would like to be able to take customer search terms (ex: jobs, careers) to go to an external job listing site. Currently Opti only allows you to direct searches within the existing platform, so that a workaround causes the user to make multiple...
over 1 year ago in Search & Navigation 0